リガでナンバーワンのエレガントなホテル。

部屋からの眺望が良かった。 連泊したが、部屋の掃除は担当者により異なった。シャワージェルの補充がある時とない時があった。

Great location -across from the Opera House. the old town is very walkable

Good

This hotel is amazingly beautiful. The room was spacious and had a beautiful view of the park and opera house. The staff was helpful with everything. A completely wonderful experience. Superb location.

Large, stylish and comfortable room. Hotel very well located and well maintained.

As usual, everything was great for our stay, except that the air conditioning did lower the temperature below 21 degrees. They sent an engineer but it did not help. They said leave the windows open if you need it cooler. Imagine the summer!!

😊

Great

Rarely do I find a 10/10 hotel…. And I have not on this occasion…. It’s an 11/10. Thoroughly exceeded my expectations from early check in to complimentary late check out. Excellent room, turn down service and wonderful spa. Staff were brilliant. My new found hotel group.

Muy buen hotel lo recomiendo ampliamente !!

Yksi parhaimmista hotellikokemuksista ikinä. Todella siisti ja viihtyisä hotelli erinomaisella sijainnilla. Spa on upea: ylellinen, rentouttava ja rauhallinen. Täällä on kaikki mitä tarvitsee ihanaan hemmottelulomaan. Palaan varmasti uudelleen, kiitos!

Allt var toppen!

Et fuldstændig komplet og gennemført ophold - Kempinski er vores hotelkæde fremover👌

As usual very impressive, with minor flaws this time.

De kamer was geweldig! Van binnen heel erg luxe en netjes. Het personeel was vriendelijk en behulpzaam.

Amazing staff and great service! Beautiful hotel!

Upea hotelli päällisin puolin, mutta parasta oli henkilökunnan palvelutaso.

Our stay at the Grand Hotel Kempinski Riga was absolutely outstanding and made our anniversary truly special. From the moment we arrived, the service was exceptional. The staff were the best we have experienced, always professional, warm, and attentive. A special mention to the Lady in Red, who was incredibly professional and ensured every detail of our stay was perfect. We were also touched by the lovely anniversary surprise waiting for us in our room. The hotel is centrally located, making it ideal for exploring the city. Many excellent restaurants and shops are just a short walk away, which added great convenience to our stay. The highlight for us was undoubtedly the spa. It is a truly relaxing and beautifully designed space. From the quiet room, to the sauna, to the steam room and the indoor pool, every area was designed for comfort and tranquility. It was an experience in itself and the perfect way to unwind. The Grand Hotel Kempinski Riga is without question the best place to stay. We highly recommend it and would gladly return.

Generelt set et godt hotel og de fleste almindelige ting fungerede. Der er imidlertid tale om et tophotel, hvor man bør kunne forvente at også detaljerne er i orden. Det er de desværre ikke. Vi havde bestilt et dobbeltværelse, og kunne i bekræftelsen se, at der var booket et twinværelse, med to enkeltsenge. Jeg havde derfor rettet henvendelse forud og fået skriftlig tilbagemelding på, at dette ville blive rettet - det var det så ikke. Det blev rettet ved påtale, men kommunikationen var altså gået tabt. Minibaren blev ikke genopfyldt trods flere påtaler. Rengøringen på badeværelset var mangelfuld, der blev ikke genopfyldt produkter og dette måtte påtales. Der var ikke koordination mellem mad- og vintjener i restauranten, hvilket medførte at maden blev serveret før vinen til retterne.Hotellet tilbød skopudsning ved at man sætter sine sko udenfor værelset, dette forsøgte vi, men skoene blev trods dette ikke pudset. Ved påtale fik vi dem pudset. Hotellet tilbød aftenopredning, ifm. Nytårsaften havde vi booket bord på hotellets restaurant til kl. 19.00 - da vi skulle afsted var der en meddelelse på døren til værelset om at det desværre ikke havde været muligt at lave aftenopredning, da vi så kom tilbage til værelset, var dette alligevel sket. Dette tyder på manglende kommunikation, da personalet jo udemærket vidste at vi skulle i restauranten. Alt i alt et ok ophold, men alt for mange små svipsere til et hotel af den standard. Desværre.