Lisa
友人と 一緒に
6.0
/10
14週間前にレビューしました
Expedia Group verified review
The hotel was gorgeous, beautiful pool area and lovely, large rooms. My complaint is with the hotel restaurant itself. We had been traveling all day and were hungry. We were the second table to arrive at the restaurant. We ordered food and then waited. And waited. And waited. After an hour, we were furious. Our waiter had NEVER come back to our table, never brought food, never checked, etc. We got up to leave and suddenly he ran over to us. We left the restaurant, feeling super angry. I guess he told someone because the restaurant manager actually came to our room that night. He apologized and gave us free breakfast the next day. That was kind, but it doesn't change the bad service we received. It kind of ruined our whole experience.
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