レセプションの新人女性に朝食ビュッフェを依頼したが、当日レストランで登録させてなかった。 古都の歴史と風格のあるホテルで、ロケーション、眺望は最高にいいが、メイン通りに面した車寄せが2台分しかなく、車で荷物を出し下ろしするのに、ポーターがおらず苦労した。

6月22日のヴァルトビューネを目的に一泊しました。会場のオリンピック記念公園までSバーンで5駅のロケーションで場所

通常チェックインは14時からみたいですが、12時頃にしてくださり、助かりました。 部屋の広さも、1泊する分には問題ありませんでした。

最上階のバーが素敵でした。新旧市街の間にあり、観光にも便利です。

立地条件は最高だった。ただしフォレストビューで予約し、確かに城が見えるといえば見えるのだが、1階であったため、トロリーバスの電線などがあってほとんど見えず、形ばかりのフォレストビューだった。

場所はホテルザッハの隣で最高に良いです。 多少高くても川側の部屋にすることを強くお勧めします。 裏側の部屋は天井も低く、窓も小さく、圧迫感があり3泊したので 不快な気持ちになりました。満室とのことで部屋の変更はできませんでした。 部屋に滞在時間が短ければ、ベッドは気持ち良いし、コスパが良いので良いかと思います。 7階のレストランは見晴らしも良く気持ちの良かったです。

フロントがとても丁寧に対応してくれる。また、観光の際どこに行くにも便利な立地。冷蔵庫の飲み物が無料なのもうれしいサービスだった。

数年前にも宿泊しましたがその時よリニューアルされてとても綺麗になっていました。場所も申し分ないです。

Wir sind spät angereist, dennoch hat uns Ahmed telefonisch freundlich zum Parkplatz gelotst und herzlich empfangen. Seine Professionalität, kombiniert mit einer außergewöhnlich hohen zwischenmenschlichen Kompetenz, ist ein wahres Aushängeschild für das Hotel Stein.

Great, our room was perfect and the service staff was very nice.

Clean room, staff, location was great

Great property centrally located - beautiful rooftop

We loved the hotel , it had a good size room, location was perfect and the bar on 7th floor was lovely and had good food . Service was attentive and polished. Walking in and out of all town was 2 minutes away. If you have a car, you will have to park it about 8 minute walk away , no big deal . Highly recommended

The hotel is in a good location, not too far from a parking garage. The staff was very helpful.

We were incredibly disappointed with our experience at Hotel Stein. We booked specifically because of its high service ratings and promise of onsite parking. Before booking, I even called to confirm parking was available in front of the hotel overnight — and was assured it was. However, upon arrival just an hour later, we were told all the parking was full and were instructed to self-park over a mile away and walk back through the rain after a ten-hour day of travel. When I explained we had booked based on that guarantee, the front desk attendant simply said, “Sorry, I can’t help you.” Unfortunately, the problems didn’t end there. Our bathroom had visible black mold on the baseboards and ceiling — clear evidence of water damage that had not been properly addressed. I have a severe mold allergy and spent the night coughing, unable to sleep. We checked out first thing in the morning to avoid further exposure. When I shared our concerns with the new front desk staff, her response was completely dismissive. She offered a quick “sorry, I’ll let housekeeping know” and made no effort to apologize properly or offer any assistance. For a property that claims to be focused on service and comfort, our experience was the complete opposite. Between the misleading parking information, health hazard in the bathroom, and indifference from staff, I would strongly advise others to look elsewhere.

Overall nice hotel. Easy walking distance to area attractions.

immer wieder gerne im Hotel Stein

Above average hotel, clean and welcoming and helpful staff, its biggest draw being it is in an excellent and extremely convenient location within walking distance to all the major attractions of Salzburg. Other than that, nothing special. One area of caution: We booked over a month in advance at a fairly high rate for a standard "small" room (almost 500 euro/night) via Expedia, only to arrive and find the same room running for 230 euro/night as they dynamically price based on demand and neighboring property rates and availability; if you can afford last minute availability probably better to book that way, unless you can lock in a good rate in advance, and above all don't select non-refundable option, which my partner unfortunately did.

Great location. Fantastic staff. Breakfast was expensive and a bit disappointing for the price.

We had a very nice time. Location was excellent, the staff was very nice, any accommodations were pleasant.