総合評価とレビュー Hecco Deluxe Hotel

360度の眺めは非常に良いのと、立地が程よい街中で便利。それだけに価値があるホテル。

空港までタクシーをオーダーするも、指定された場所で指定されたナンバーのクルマを待っても一向に現れず。もう一度、9階のフロントに戻り、再度オーダーしても、やっぱり現れず。サラエボのタクシーは、基本的にボッタクリなのでお願いしてるのに、ひどすぎます。40分待って来ないので、自分で捕まえて空港まで行きましたが、メーター倒せと言っても聞かない、やっぱりボッタクリ。旅の最終日に運転手とケンカする気力もなかったです。部屋からの眺めは良かったのに残念。

サラエボの中心部に位置する、このホテルは雑居ビルの高層階にあって、美しい街を一目で見渡せます。その眺めは一日見ていても飽きないほどです。またインテリアはとてもおしゃれで、きれいです。窓も広くて、快適です。 しかし、ホテルとしてのサービスはひじょうに問題があります。 9階のフロントまではエレベータで上がれるのですが、その上、11階や12階にある客室へのアプローチは階段しかありません。重たいスーツケースを持って上がるのは年配者にとっては厳しいでしょう。ホテルの人たちは運んでくれません。 また、私の泊まった部屋には冷蔵庫が取り外されていて、ミニバーを楽しむことはできませんでした。またバスルームのシャワーホルダーも壊れていて、つねに自分の手で握っていないとシャワーが使えませんでした。こういうあたりのメンテナンスをきちんとやらないと、どんなに素晴らしいインテリアであっても、時間が経つにしたがって魅力がなくなっていくに違いありません。残念です。

Dålig städning, ingen hiss till rummen. Vi fick gå flera trappor för att komma till rummet. Ingen luft på rummet, kvavt och dammigt.

pırıl pırıl odalar, ilgili ve kibar çalışanlar. küçük çocuklu aileler üst katlardan oda almazsa daha iyi olur.

I loved

Broken toilet seat, flooded shower room, poorly kempt bedrooms, bad housekeeping. I complained and fortunately the manager changed my room to a different one that didn’t have a broken toilet seat. However, I certainly won’t be staying at this hotel again. If I am to return to Sarajevo again, I will ensure I stay at a good hotel, this was possible one of the worst hotels I have stayed in. One positive though were the views from the bedrooms.

The sunset view from the hotel was lovely, but unfortunately, that was the only highlight. The room and bathroom were dirty, with hair from previous guests everywhere. The bed was uncomfortable, and the furniture and appliances were outdated. To make matters worse, the staff offered no help or assistance. Overall, a very disappointing stay.

Staff very friendly and location good. But hotel is all stairs so hard with luggage and too noisy when we stayed

No elevators. Dirty rooms and bathroom. Toilet was not working properly. Unsafe.

Very old hotel.

Great location hotel opposite eternal flame. Very walkable to all the sights of Sarajevo. Would have been good to know that reception is on the 9th floor, I arrived after a long trip late at night to find nothing and no one at the front of the hotel so panic set in. Luckily a cleaner arrived to inform me. Room was basic, some dodgy wiring but nothing that puts me off. Views across Sarajevo were amazing - corner windows in my room and ones that stretched the length of the bathroom meant I had views of the mountains. Went up to the roof terrace - didn’t eat or drink there but looked pretty special. Overall really liked the hotel

Excellent emplacement. Vue magnifique sur toute la ville ! Personnel très gentil.

Bodde på hotellet i over en uke. Hotellet har en perfekt beliggenhet i gågata i Sarajevo, kort vei fra gamlebyen. Personalet er virkelig hyggelige og hjelpsomme og gjør alt de kan for at gjestene skal ha det bra. Frokosten er bra: En ferdig dandert askjett med omelett, pølse, flere typer skinker og oster, og friske grønnsaker. Brødet kan vært litt tørt og kjedelig. Mitt tom var lite, men praktisk. Rengjøringen kunne vært bedre. Etter 5 dager måtte jeg be om nytt sengetøy. Gulvteppet er ikke støvsugd i det hele tatt. Jeg tenker at dette må ses i lys av at landet er fattigere og mindre utviklet enn mange andre land i Europa. Landet har en spennende historie og natur og Sarajevo ligger i midten av det hele. Det er mange muligheter for dagsturer ut fra Sarajevo. Jeg brukte Funky Tours og er veldig fornøyd. Om jeg skal tilbake til Sarajevo vil jeg helt klart bo på samme stedet. God verdi for pengene!

Con qualche attenzione in più sarebbe nella media. Ma almeno la nostra camera avrebbe avuto bisogno di un bel po’ di riparazioni e quindi manutenzione. Nessuna attenzione ai dettagli. Personale e colazione accettabile

交通方便，距離舊城，主要觀光景點只有幾分鐘步行距離。設備整體情況良好，清潔度幾乎滿分。 服務人員熱心，好溝通。 價格實惠，非常推薦這家。

Reception was amazing - lovely lovely lady. Great hospitality . Rooms and restaurants have incredible views of the city. Would defo go back.

Staff was very helpful and kind

Najbolja moguca lokacija, divan personal i definitivnl najbolji pogled na grad ikada… vratit cu se sigurno ponovno.

Schmutzige Zimmer mit Haaren auf der Bettwäsche, Handtücher mit Blutflecken. Toilette verstopft mit Abfussgeruch. Einzelzimmer die als Doppelzimmer verkauft werden. Ansonsten top Lage!