総合評価とレビュー Dunes d'Or Ocean Club

Great location , great service and very helpfull

A notre arrivée ,la chambre n'avait pas été nettoyée , ça sentait mauvais, les toilettes étaient pleins excréments, de l urine ... Ça grouillait de fourmis. Nous avons fait intervenir le personnel pour remédier au problème et que cela restait inadmissible de trouver la chambre sale. On nous a changé de chambre. Nous tenons à remercier chaleureusement nella la gouvernante qui a pris les choses en mains pour regler le problème, qui a su être à notre ecoute, bienveillante encore merci. Mais cela reste inadmissible d'arriver dans de telles conditions vue notre état de fatigue...

Beachfront resort (private section for hotel), large but low-rise accommodation surrounding large pool, with other smaller pools, including a mini waterpark, three a la carte restaurants (booking expected), huge buffet hall with many rooms, four bars including pool bar,... Most guests are on all-inclusive and there is a great choice of many cuisines and menus. Rooms are spotless, well equipped and modern. Comfy beds, smart bathroom, sky tv ,safe, minibar fridge. Great relaxing holiday.

Had a short but lovely stay. Pool area was lovely and staff very friendly and helpful, great breakfast with a good choice of food. Beach was great too.

Hôtel bien placé,le personnel accueillant.Bon rapport qualité prix !

Nous sommes arrivés tard le soir et le checking etait extrêmement long malgré un check in deja effectué en ligne (une seule personne etait en charge de tous les clients). Arrivés dans la.chambre le 2eme lit (car nous etions 3) netait pas prêt. Nous avons du relancer et attendre des heures pour avoir des draps... Plus de 50 moustiques etaient dans la chambre et pas de solution de la part de l'hôtel... Pas de taies sur les oreillers, pas de shampoing ni gel douche, une forte odeur d'humidité, pas d'ampoules dans la majorité des luminaires... Bref une nuit tres compliquée et nous etions heureux le lendemain de quitter l'hôtel. Une expérience que nous ne renouvellerons jamais.

Gepflegte, moderne Anlage an guter Lage. Freundliches, hilfsbereites Personal.

In a great location with several bars, great restaurants within walking distance. Great pool and spa.

Dirty Room and Bedsheets. Room full of mosquitoes. Bathroom in a really bad condition. Service was not really helpful, had to wait 1.5 hours in a lobby to get our room. Breakfast ended earlier than it says. NO internet on the whole premise besides the lobby!!!! AC not working. Smell is really bad in the hotel.

We had an amazing stay. We loved that it was beach front so the views were fantastic! And it wasnt too crowded as well.

Séjour agréable au sein de l’établissement. Personnel correct. Les prestations sont bonnes. Planches de surf et combinaisons mises à disposition gratuitement. Restauration du petit déjeuner est copieuse et variée. Le seul hic au tableau sont les machines à café par la déficience de la distribution des produits.

Amazing staff but number of problems with room Telephone didn’t work for two days of stay.

the room was not cleaned properly , the a inclusive is very limited with one bar during the evening and limited time for resturants that are fully booked

The hotel was clean, comfortable and the staff were very welcoming. There was entertainment throughout from yoga in the morning to poolside DJ’s and dancing in the evening. We had breakfast at the hotel, the food was fresh and a wide variety. Overall fantastic stay and I would highly recommend!

Der spilles vildt højt musik ved pool området. Og det er ret irriterende. Det kører hele dagen. Så vi kunne ikke ligge der og slappe af. Servicen i receptionen var ikke speciel go. Men følte man kom til besvær når man skulle spørge om noget. Morgenmaden dårlig. Men området og beliggenhed er i top.

Dåligt WiFi!!! Trångt på frukost och hårda sängar. Annars var mycket bra.

Personnel pas très aimable pour la plupart, la propreté laisse à désirer, les repas sont moyens et les machines de la salle de sport sont cassées

Ok

It’s ok, you get what you pay for I guess. Stayed there in early December 2024. The pool and the garden area overlooking the prom are nice. The breakfast omelette station is nice. The entertainment team are highly energetic. And it’s clean and as you see in the photos. And I went in low season. My niggles are all small, but enough to niggle especially when combined. 1) The food is very samey, limited, and luke warm and sat under lamps. 2) the wifi doesn’t work in your room and when you ask you’re told it’s for the communal areas only. 3). The showers are warm but not hot. 4). The showers lack pressure and leak to the floor as they dont drain quickly enough. 5) there is no security at the beach and street sellers (potential theives?) - are stopping to talk to holiday makers all the time, helping themselves to step in to the roped off area unchallenged - so I stayed by the pool. There was a guy sleeping on a sun lounger in a yellow t-shirt I couldn’t tell if he was staff or not but he wasn’t doing anything. 6) I did arrive early and was told my room was available, then was told it wasn’t and to come back later (fair enough but I did later wonder if he was wanting a tip). Then when my room was available, I was told, walk to the pool and turn left. It’s a big complex and my room was at the bottom of a couple of corridors, but no offer to help me find it. 7) December so at night time I was freezing!! Theres 2 two outdoor heaters but declined my request to turn on.

The hotel has some great features - it is on the beach and has sunbeds there for hotel guests. The pool is fantastic – spacious, clean, and perfect for relaxing. The staff were absolutely lovely and went out of their way to be helpful and friendly, which made a big difference during my stay. Breakfast was also great selection of food and nice quality. Another standout feature was the shower in my room – incredibly powerful and just what you need after a day at the beach or exploring the city. However, there were a couple of downsides to my stay. One major issue was the Wi-Fi. Despite being advertised, it is unusable. The only place I could connect was in one small corner of the hotel, which was neither practical nor comfortable. For a modern traveler, reliable internet is a must, and this was a significant letdown. Another issue was the entertainment. While I understand many guests enjoy evening shows and music, it was so loud that it made sleeping nearly impossible. Even with AirPods in and playing a podcast, the noise was overwhelming until it finally stopped around midnight most nights. For anyone looking to get to bed earlier or simply enjoy some peace, this would be a dealbreaker. Also if you are not on all-inclusive it is very hard to get lunch, it's easier to go off-site.