After booking the hotel, I emailed them many times before my stay, but I never got a reply.
I couldn't get in touch with the hotel staff, so it was difficult to check in. There was a risk of having to sleep outside. With help from someone at a nearby shop, I was able to get into my room. The card key doesn't work once you leave the hotel. The location is good, but it doesn't provide the bare minimum for a place to stay, so I think it's a problematic hotel.
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Humberto
出張
8.0
/10
14週間前にレビューしました
Expedia Group verified review
Un hotel en donde no te puedes comer ni un bocadillo en tu habitación ?
El personal de limpieza esta en la puerta esperando que salgas aun cuando te vas al dia siguiente … La localización es lo único que salva la experiencia .
Angeline
8.0
/10
14週間前にレビューしました
Hotels.com verified review
Clean room. No staff apart from cleaners-all digital.
Andre
4.0
/10
14週間前にレビューしました
Hotels.com verified review
Yes
Alessandro
6.0
/10
14週間前にレビューしました
Hotels.com verified review
Ar-condicionado não funcionava e o quarto muito pequeno, a parte do banheiro onde se toma banho o box tinha 50 cm por 50 cm
Kathleen
10.0
/10
15週間前にレビューしました
Hotels.com verified review
Easy, check-in, cleanliness, nice duvet, great kitchen, wood floors, great windows, good shower,
Good communication with staff.
Very central and convenient part of town.
Karem
6.0
/10
15週間前にレビューしました
Hotels.com verified review
Quarto ok, mas a Wi-Fi não pegava dentro do quarto e com péssimo sinal de telefone. Como foi somente uma noite foi ok, diferente da primeira estadia que foi ótima
Ronald
友人&家族
4.0
/10
16週間前にレビューしました
Hotels.com verified review
客房 設施服務
Félix
出張
6.0
/10
16週間前にレビューしました
Hotels.com verified review
A 10 pasos de plaza Mayor, céntrico y cómodo, registro en máquina, habitación funcional y limpia. Ruido de la calle. No hay secador de pelo.
Laurel
レジャー
10.0
/10
16週間前にレビューしました
Expedia Group verified review
Nice private clean room
Javi
4.0
/10
17週間前にレビューしました
Expedia Group verified review
La habitación es muy simple y sería decente si no tuviera moho tanto en el baño como en la habitación. La pintara se caía del techo.
Norma
友人&家族
10.0
/10
17週間前にレビューしました
Hotels.com verified review
Bien
David
レジャー
4.0
/10
17週間前にレビューしました
Expedia Group verified review
Room was fine, terrible customer support.
david
友人&家族
8.0
/10
17週間前にレビューしました
Hotels.com verified review
Perfect
Facundo Nicolas
2.0
/10
17週間前にレビューしました
Hotels.com verified review
Mold on the roof. Paint smell im the room. A window to the corridor, where the lights kept blinking all the night.
Checkout was at 12.00, arrived a 11.30 and the cleaning woman was on our room saying that the checkout was at 11.00
Worst experience ever
Andrés
2.0
/10
18週間前にレビューしました
Hotels.com verified review
Rummet har väldigt dåligt skick. Trasiga väggar, trasiga elkontakter och det stinker mycket från toaletten.
Raffy
レジャー パートナーと 一緒に
10.0
/10
18週間前にレビューしました
Expedia Group verified review
Despite the fact that there is no front desk or reception are this is the best and our favourite place to stay in Madrid.
Raffy
レジャー パートナーと 一緒に
10.0
/10
18週間前にレビューしました
Expedia Group verified review
No staff. No reception desk. The question above is irrelevant.
Karem
10.0
/10
18週間前にレビューしました
Hotels.com verified review
Hotel bom, fiel a descrição, ótima localização, próximo do metrô