夜外がうるさい 安い部屋を取ったからか設備が古く、壁が薄い

After booking the hotel, I emailed them many times before my stay, but I never got a reply. I couldn't get in touch with the hotel staff, so it was difficult to check in. There was a risk of having to sleep outside. With help from someone at a nearby shop, I was able to get into my room. The card key doesn't work once you leave the hotel. The location is good, but it doesn't provide the bare minimum for a place to stay, so I think it's a problematic hotel.

No limpiaron la habitación ningun dia de nuestra estancia ni sacaron la basura

Everything was as described. Amazing.!!!

Ho perso i soldi per andare in altra struttura, per cui ho detto tutto!!!

Posizione ottima, ma purtroppo finisce qui. Le scale in legno per arrivare dentro l'hotel, sono sconnesse e pieni di intonaco staccato e tenute male. Ho soggiornato nella camera 305, piccolissima e con diversi problemi seri. Durante la notte il quadro elettrico produce un rumore assordante quando la chiave è inserita: per riuscire a dormire ho dovuto toglierla, restando così senza corrente in tutta la stanza.I muri sono talmente sottili che si sente chiaramente ogni parola proveniente dalle altre camere. La parete dietro il letto mostrava muffa, umidità e intonaco staccato, e la testata era praticamente appoggiata direttamente su quella parete.Il bagno è minuscolo: chiudendo la porta si rimane letteralmente incastrati, rendendo l’utilizzo molto scomodo. Pprta dingresso alla stanza sporchissima. E non ho aperto la piccolissima finestra....

The ubication was very good; close to Main Plaza and Puerta del Sol. The room was OK, with a balcony and the bathroom only had toilett and liquid soap for hands. The bathroom had no shampoo, conditioner, body lotion, or hair dryer, and the shower soap dispenser was completely empty. It was impossible to take a shower. There's no reception, and you need a code to enter the building, as well as the hostel itself. Last night, my mother and I arrived at midnight after dinner and couldn't get into the building because the code they gave me didn't work. After 15 minutes (it was freezing, and my 84-year-old mother was there), some guests arrived and opened the entrance door with a new code, which it wasn’t informed to me. Finally, when I tried to check in at the hostel's automated machine, I entered my last name, and it said I hadn't paid, even though I had paid the reservation in full. I had to contact them via WhatsApp, and they told me to check in again with my reservation number. Only then did it show that my reservation was fully paid in advance.

Habutacion bien. Edficio mal.conservado

Could not enter property because did noy get code. Had to wait fot a guest to get out. I called sent email whats app no answer. Inside lobby diferent phone number Then they answer. Very stresfull situation

Es funcional pero es muy desagradable ver las paredes embarradas y sucias

Chambre simple, manque de confort au niveau matelas, les linges de lit ne sont pas très propre. Chambre mal isolé on entend aussi bien dehors que les chambres voisines. Va bien pour une nuit mais pas plus.

No response to questions

El lugar donde se encuentra ubicado

Super emplacement et très bon rapport qualité prix

La ubicación es excelente, el edificio es viejo y el sistema es poco amigable.

When you arrive to the apartment blg. you ring the intercom of the hostal and nobody answers, I phone the contact number on my reservation and the # is not in service; finally 2 guests came and they let me in. Elevator doesn’t work, it’s on the 3rd floor. Once in the hostal Cindy was most helpful and walked us through the check in process from a machine

No limpiaron la habitación mientras estuvimos (2 noches) porque la limpieza se hace cada tercer dia.

The room was great and met our expectations. Considering the price and location, it offered excellent value for money. We had some difficulty during check-in because the Hotels.com reservation number was different from the hotel’s internal booking reference, so it may be helpful to confirm the correct reservation number in advance to make the process smoother. However, the hotel responded promptly and provided the necessary support, which we truly appreciated.

A localização é perfeita, vale muito a pena. A hospedagem era limpa e organizada. Não tivemos problemas com check-in.

Clean room