スタッフの対応が素晴らしかったです

朝食スポットのロケーションも人もがとても素敵で、毎朝気持ち良く過ごせました。 部屋は最初に予約した部屋に気になるところがあったため、変更をお願いしたところ、快く対応してもらいました 。レッチェの中心に位置していて、市内街歩きも快適。

ロケーション 外観素晴らしい。スタッフフレンドリー。食事付き、まあまあ。レッチェ駅まで徒歩10分。まわり食べるところ 飲むところたくさん。

My stay was just fine. The staff are very welcoming, the room was gorgeous and the views at breakfast were fantastic. Location wise, excellent. I would highly recommend staying here. The only issue was when we went to check out, the credit card payment machine was off-line so we had to pay in cash, which was rather inconvenient. The staff were very apologetic, but I've never faced this issue before.

Se for feita uma nova avaliação de estrelas, esse hotel perde todas… Hotel deteriorado, banheiro sujo, tinha bichinhos na cama extra (acho q percevejos) descarga caindo da parede, funcionários da recepção pouco receptivos e sem carisma algum, chegam a ser mau educados, não fizeram esforço algum para nos atender. Única pessoa q foi atenciosa e muito gentil foi a moça que servia o café da manhã, por ela minha insatisfação não foi total. Não recomendo e não voltaria.

Good location. Lovely foyer and general areas. Spa and pool use are not included in the stay (+€25-35 per 1 hour visit per person). Breakfast was OK - decent variety but scrambled eggs cold every day. We had rooms on 3rd floor but these had no window or A/C. Staff quite helpful.

You have to pay 75.-euros for 2 to get access to the pool. The reception is beautiful, great location. the room is very meee. Bathroom needs a renovation the pillows need replacing they smelled like cigarette smoke

O hotel tem uma boa localização. Quarto amplo, mas sem comodidades. Não havia chaleira ou cafeteira no quarto, considerando que foi um quarto superior. O recepcionista não era simpático em nenhum momento. Ao solicitar uma chaleira, me foi oferecida uma chaleira quebrada, com oxidação. Falta claramente treinamento.

Maintenace issue, such as plumbing and thre shower head ( there was a crack on the neck of the shower hose and the head was disassembled when I opened the water), stains on curtains and the bed spread...etc. Great location, floor was clean, and the staff was good. The bed was firm and I liked it.

Quarto impecavel

Hotel situato al centro storico di Lecce. Camera spaziosa e pulita. Personale cortese. Ottima la prima colazione: al buffet vengono proposti anche dei deliziosi pasticciotti leccesi.

Non ho potuto fare la doccia perché lo scarico era tappato. Ho fatto presente il problema mi hanno risposto che non potevano fare nulla non si faccia la doccia (risposta sotto intesa)

Great location and nice looking hotel and the staff were pleasant. The breakfast was served on the roof terrace but wasn't very exciting. The room was a good size with a skylight but was bright and airy. However there was some heavy rain and the ceiling leaked and there was water over the floor. When I mentioned this, I got the impression they blamed me! The toiletries in the bathroom were very poor, just a couple of sachets (I bring my own so not an issue for me) The minibar wasn't very well stocked and the bar didn't appear to be open. No tea or coffee making facilities in the room (I have been in lower starred hotels in Italy that provide much more) Lastly I have never seen a hotel charge for slippers or extra towels! Overall it's a decent enough hotel but the finer details are missing

On a beautiful square overlooking the baroque church of Santa Chiara, the hotel exudes old world charm. Our family room had a queen sized bed and a loft with a large bed for total privacy. A nice balcony was on the square/park.

Excellent location. Right in the center of the old town. The negatives are that it advertises a roof top jacuzzi and bar. There is no bar and you are not allowed use the Jacuzzi. It is only for show. It also says gym, hot tub and pool. You have to pay extra to use them. Other than that, an excellent hotel, decent enough breakfast, with lovely pleasant staff

Sijainti keskeisellä paikalla, hyvä aamupala tarjotaan upealla kattoterassilla. Osa huoneista pieniä. Hotela.comin mukaan superior-huoneeseen olisi pitänyt kuulua parveke mutta tämä ei pidä paikkansa vaan huoneessa oli pienet avattavat ikkunat. Huoneessa ei ole kahvia/vedenkeitintä ja tossuista olisi pitänyt maksaa 5€. Huoneessa oleva kassakaappi ei toiminut. Kylpylästä ei ole kokemusta, se olisi maksanut 35€/hlö. Vastaanoton henkilökunta voisi olla ystävällisempiä aamupalan henkilökunta oli sensijaan oikein ystävällisiä. Mielestäni hotellin taso ei ole niin hyvä kuin annetaan ymmärtää.

Beautiful hotel. Amazing staff, very clean but the rooms need to be updated.

Great location. Room is lovely! Property should pay more attention to the towels. They must be renewed. The shower stall was broken. Other than that the hotel is a great option. Would stay again.

Séjour agréable malgré deux déboires : - La climatisation de la chambre proposée en premier lieu ne fonctionnait pas bien. Ok par la suite dans une autre chambre. - Le dispositif de maintien en chaleur des oeufs brouillés du petit déjeuner ne fonctionnait pas.

Great location