all the hotel staff are very kind and friendly from check in, dinner , bed making , public bath, and breakfast and check out. I like a family photo which are taken by staff at hotel entrance.
The onsens are amazing! The staffs are very friendly and welcoming. The town seems to be off the beaten path for most western tourists and is that much more authentic for it.
PING-HSIU
家族旅行
10.0
/10
389週間前にレビューしました
Hotels.com verified review
很棒的溫泉,雖然因為歷史較久房間較舊,但服務人員每位都非常熱心又敬業。溫泉也很棒,值得一去。
Matsue Ladies
4.0
/10
430週間前にレビューしました
Expedia Group verified review
My Japanese Mother-In-Law, wife and daughter stayed at the hotel for one night. Through the food and morning buffet was good the room was not in good condition. They notice a rotten smell as well as the washroom was not cleaned very well. They actually changed rooms. Also the futon and bedding should be replaced.