素晴らしいホテルです。部屋は清潔でとても快適でした。スタッフは親切で、ハラームビューの部屋からの眺めは素晴らしかったです。

食べ物が80％アラビア風なら、

スタッフ、立地、部屋の快適さ、食事、ホテルの設備、清潔さを考慮すると、ウムラとハッジに滞在するのに最適なホテルです。

ホテルのスタッフの対応が悪く、チェックインの際に手伝う気がありません。

フロントのサービスは良くなく、応答もありません。

Masya Allah, a very pleasant experience. The room was spacious, and the breakfast was close to perfect. Bell Boys named Khan dan Haque were very helpful. Surprisingly, we were eligible for light meals in the afternoon and evening time. And the most important thing is Masjidil Haram is only a short walking distance. If I may mention, the room for improvement is the lady receptionist spoke English with a strong accent too fast for my ears. It was not a big deal though.

Worth the price, love the haram view, love the staff, love the shortcut way to Masjidil Haram, love the foods 🌻

Nice hotel, but trying to call reception they never answered. Anyway Front desk Abdur Rahman is very helpful, thank you.

雰囲気がとても特別で、本当に自分の家にいるような気分になりました。スタッフの温かい歓迎、彼らはとても親切でした。Samee さんと Basser Tayuan さんには早めにチェックインさせてくれて、情報提供など手伝ってくれて感謝しています。5 つ星を付けたいくらいです。素晴らしいおもてなし、素晴らしい雰囲気、フレンドリーなスタッフ、そして温かい歓迎でした。

Ke masjidil haram agak jauh dan pulangnya menanjak. Meskipun ada shuttle bus. Mudah-mudahan pembangunan kedepannya ada jalan tembus langsung ke mesjid.

Ke masjidil harom sekitar 5 menit paling dekat masuk pintu sekitar pintu 67, suasana hotel nyaman.

I had to wait for 5 hours to have room ready. Know that came earlier then check in time. Check in time is at 4 pm but I came at around 10 am. I was promised by receptionist if the guest left before lunch time I will have the ready at around 1 pm. After checked 1 pm, he said that the guest was not leaving yet. Then checked again at 2 pm. He said that the guest just left at 1.30 pm. Then he tried to check to House keeping whether the room is ready. Checked every 15 minutes then finally I got there room ready 04.30 pm. The other problem was I have to show my passport and Visa. And Jamaah Haji fm Indonesia never be allowed to bring original passport and Visa. We just had the temporary I'd card. But the legal officer in Hilton can't accept. Again I have to wait until my group leader of Hajj sent me the copy visa through WA. So finally I got the key at bit more than 5 pm.

The hotel is so clean...full hospitality...the employer all is good and helping so much I like stay there because very near to haram...in shaa Allah will be back soon....

Saya suka kamarnya cuma terlalu jauh dari mesjidilharam sedangkan hilton yang lama dekat dan harganya lebih murah.