The hotel location was good, but the service was subpar. Stayed at the King ' s room with the Cityview and first time staying with them.- Make-up mirror light not working.- Pool environment is not conducive and pool water is dirty.- Lift feels unstable at times.- Making up of the room was not done despite requesting for it for the first day.- Hotel staff did not maintain the SSM for 4 pax per lift when there was a crowd. For the amount that was paid for, I think there are other hotels out there that provide a better service and attention to detail for anniversaries and celebrations. I have the potential to be on par with the likes of MBS, but sadly. They did not deliver. Hopefully, they can improve for others.