フロントスタッフの対応が素晴らしかった。

The rooms and hotel were nice and very centrally located. The staff were very friendly and helpful. We just had a couple of negatives which knocked it down from an ‘excellent’ review. Our daughter and her friend got locked out of the hotel at 1am as the hotel front door shut and the member of staff wasn’t there so my husband had to go down and get them let in (main issue), we tripped the electrics in our room (room 203) with the hotel provided iron, the shower was a bit of a slip hazard (needs an anti slip mat) and the kettle had a leak in the bottom.

Great hotel.

Helpful staff

The staff were amazing & helpful. The room was impressive and very clean. Had all the amenities as advertised. Would definitely stay again.

It was ok- shopping is good

Loud noise outside our room, on the street, until after 3 in the morning

Although small quarters, everything provided was very new and well kept. Best bed n 12 days!

Fourth stay - loved it.

This was our third stay at this hotel. We enjoy the comfortable rooms, friendly and helpful staff and the good breakfasts. It is well placed inside the walls of the old town and in easy walk to good restaurants (if a bit touristy) and some good coffee shops and so on. The shopping area is great (so my wife tells me) although we don't do much of that while we are there. Previously we have taken a car but parking around the hotel is difficult so this time we left the car and used taxis and buses as necessary. If you want a comfortable room with good facilities and a king size bed this could be for you. We recommend.

Loved the hotel, and the staff. I rated 4/5 because there were not enough vegan options for breakfast (the cost of breakfast is included in the room rate). Also, it was difficult to find parking. The lot that the hotel recommends was full, on 2 different days, so we had to find street parking and risk getting a ticket.

Great hotel in the centre

Very convenient location, spacious and comfortable rooms. Great breakfast and a wonderful rooftop restaurant. Excellent hotel all round.

Einfach klasse. Top Einrichtung, klasse Frühstück. Beim nächsten Besuch auf jeden Fall wieder hier.

Schrecklich ich bat um ein ruhiges zimmer Abends hört am die Straße nachts machen die gäste krach Wenn die zimmertüren geöffnet werden ist es als ob die anderen gäste im eigenen zimmer stehen!!! Echt schlimm Nie wieder

Location, staff and service. Amazing hotel, cozy and great place near by everything but still quiet to relax.

Convenient to Heraklion Port. Well furnished sizable room. Outstanding staff

Nice hotel. Conveniently located in the centre of city. Very pleasant people working in the hotel especially waiter and waitress at the restaurant. Would stay again.

Convenient location, exceptionally clean, very well decorated rooms. Book with convenience.

facile pour visiter à pied