I hope staff are well trained to accommodate guest, the bad thing is you cant identify hotel staff, they don't have uniform. The only good about our stay is that they respond to sms inquiry. But the rooms are too dark, it's old. Toiletries are not complete... I hope management will upgrade their custom service and rooms. If your planning for a surf trip, this is not the place. It's far from the surf spot. We just book this because all hotels are fully booked at that time in the area. In short... No choice.