The room is like of 4-star hotels but the problem is that it looks old. It just needs improvement when it comes to small details like the small crack on the wooden restroom's door. Also, it is lack of some materials, like the bathroom mat, towels, shampoo and soap. Maybe, you could ask for it but we didn't. What I really like about this hotel is the service. The staff are friendly and accommodating. The place is really nice too. It's refreshing because of its garden and you could see Mayon from there. A good place with an affordable price.