Good hotel in decent location. But I am driving all the way from kl. When I get there, the parking is full due to a wedding reception going on. After going around the block 4 time I decide to park at roadside without parking sign just to check in. When at check in counter, the girl at reception and the bell boy told me its ok to park there and the police won't disturb. And the bell boy promise to me he will personally call my room to inform when the wedding reception is over and parking is available at basement. This is all at 1pm, at 6pm I decide to go for dinner and head down. I did not receive any call from anyone. To my surpise my car has been clamped by the police. When I asked the reception girl and bell boy they blame it on me for parking there. When I mention they told me its ok to park and he (the bellboy) even promised to call my room, he simply walk away from me. The girl simply told me she will help in dealing with police tomorrow morning. Police station in hatyai close at 6pm, so if your car is clamped you have to wait until tomorrow. So the next morning I get down and ask how do I settle with police, the bellboy simply told me to take tuktuk and go to police station, again shifting all blame on me. This time he doesn't even help opening the door for me, and walk away after telling me "take tuktuk, 100baht" im never going back to this hotel again