I am a very dissapointed and disatisfied guest by staying in this hotel. I have had the worst experience that I will never forget! I stayed in this hotel as I have an appointment for medical check up at Sunway. I was resting and was shocked as my door was knocked really hard and loud. When I open the door, there were 2 person man and woman stood at my door asking for my passport without introducing themself and really rude! They even know my name before they saw my passport! Really, I feel like the hotel share their guest information without permission! When I asked for clarification from the hotel, they said it was just a random check. This hotel has shared their guest information without consent! Guest information and privacy should be their main service. I would not recommend any guest to stay here, and this hotel is the worst!