I was downgraded from ocean view to mountain view cause from your reservation error, hotel offered spa to compensate but overall spa experience was below 5 star hotel standard. Continue with room, pocket door service panel felt off (see photo), room was not sound insulated, hearing guests above room walking until 2am. No sound insulated from window as well, hearing car racing all night could not sleep. 8am morning light leak from curtain, couldnot sleep anymore (see photo) If this count as recent operate hotel, this is worst Marriott stay ever