総合評価とレビュー Hop Inn Hotel Alabang Manila

NCLEX-RN試験に合格しました。宿泊時のおもてなし、快適さ、そしてサービスにご満足いただいた「ホップインホテルアラバンマニラ」に心から感謝いたします。

スタッフはフレンドリーで親切でした。部屋のエアコンは、暑い場所にもかかわらず素晴らしかったです。

カスタマーサービスの対応には改善が必要です。女性スタッフが電話対応をしたときには、私はすでに受付にいて、他のスタッフは通話中ずっと対応してくれず、待たされました。彼らは私の名前を2回尋ねなければなりませんでした。最初は彼女が電話で話しているときで、その後、通話が終わった後にもう一度尋ねられたので、彼女が私にまったく注意を払っていないのは明らかでした。また、まったく積極性がなく、私はホテルで3時間も待っていましたが、私より後から来た外国人男性が先にチェックインされ、私は受付の近くで何時間もただ座っていました。

Great location, very friendly staff, clean rooms with all the necessary basics — all for a relatively cheap price. Great for short term stay.

The receptionist/front desk (angel) ws very accommodating. Great service.

No parking or limited parking. You need to pay parking if you park in front of the hotel.

Cleanliness 10/10. Location 10/10. Staff 10/10. Our favorite budget hotel:).

Fast and efficient check-in process. Very accomodating front-desk. All requests have been granted. 👍🏻.

We had a comfortable stay at Hop Inn.

No parking when we arrived. we booked 2 rooms

Spacious room. Clean room and comfort room. Good air conditioning. Relaxing bed. Great location.Everything was great! Just please allocate more free parking space for your guests.

noisy hotel hallway, no restaurants

2回目の宿泊です。受付の方々は相変わらず親切で、とても歓迎してくれました。お部屋は清潔で、よく整備されていました。

初めて宿泊しました。素晴らしい滞在でした。受付の方々はとても親切で、快適に過ごせました。

If you’re looking for a place to sleep, this is the place.

The room is clean and well kept. Towels are a bit small, but sufficient. I like that what I saw in their photos is what we actually got. Perfect for our stay, as we are just in transit. plus, the parking is on the second floor and that made me feel secure. staff are friendly and efficient. the shower head, however, was leaking and could have wet the whole bathroom of we didn't keep it at a certain angle. Regardless, we would return!

good for value of money,clean, accommodating staff.

Hotel is in an excellent location, near Molito and Alabang Town Center. Staffs are very accommodating. Room is very clean. I understand this is a budget hotel however the aircon on the room we got doesn't provide enough coolness that's why we are sweating during our stay, and after 2 hours of checking in, aircon started leaking. I immediately contacted the front desk via their viber (they provide fast internet so you can contact them maybe that is why there's in no phone inside the room, phone is located at the elevator area, and I think it is per floor) they respond fast, they told me that a mechanic will check it first. But I really expected that they will transfer us to another room with that situation but no, the mechanic said they will just fix and clean the mess. Like wth??? And at that time we were suppose to go out to eat but how can we live our things in our room? So we waited until it is done. It is very time consuming given that we just want to relax. No slippers and shampoo provided. They inputted channels on their list that thay don't have access because of their plan. Like, why bother to put it on their customized list of channels? Over all, I think it's tolerable. But they really need to step up.

Bedsheets smells like cigarette. I doubt it if it was changed. There was a lot of necessary noise coming from outside and from the next room. And the air-conditioner is not that cold.

Bedsheets smell cigarette. As if the last person who stayed there is a smoker. Aircon not cold enough compared to the other room we stayed in the past. This is particularly room 603.