滞在中、スタッフの方々はとてもフレンドリーで親切、そして親身になって対応してくださいました。素晴らしいサービスとおもてなしに心から感謝しています。施設も子供連れにとても優しく、特にプールとミニウォーターパークは子供たちが大喜びで、滞在中のハイライトの一つとなりました。ただ、客室設備は今後改善の余地があると思います。部屋のエアコンは古いタイプのようで、冷房が効きませんでした。また、バスルームも高齢者の方にも使いやすいように改善できると思います。シャワーがバスタブの中に設置されているため、高齢の方にはアクセスしにくく、安全に利用しにくいかもしれません。全体としては、滞在をとても楽しめ、フレンドリーなサービスと家族向けの施設に大変満足しています。客室とバスルームの設備を少し改善すれば、ゲストの皆様にとってさらに素晴らしい滞在となるでしょう。

エアコンは古くてうるさく、部屋の床は傷んでいて、シャワー室は大人には不向きだった。

スタッフは親切で、ホテルは清潔です。

良いホテルに泊まるのは、最初からチェックイン時に温かく迎えられ、部屋は清潔で快適で設備も整っており、スタッフのサービスは常に行き届いており、ゲストに感謝の気持ちを抱かせるような細やかな配慮があり、ホテルの雰囲気は穏やかで安全で、チェックアウトの手続きも簡単で迅速であるため、気持ちよく過ごせます。

The surau was so small, hot and uncomfortable to perform solah. Prayer mat not given even after requested at the counter. The hotel management should be more concern about this.

spacious, comfy and super clean. all staff very nice 👍

The exterior of the hotel looks nice but the interior was rather disappointing. Nothing great. For the price I paid, I rather book Novotel next time. The cleanliness can be improved. I can see water stains at the tub, floor and sink. I felt they didn’t really clean the toilet well if I can see water stain. Sorry won’t recommend this place. Breakfast spread also was so plain. Nothing to brag about.

Bilik besar dengan balkoni view swimming pool + bilik mandi dengan bathtub + swimming pool yang sesuai seisi keluarga. Excellent! Pasti akan datang lagi bila ke Taiping. Memang rekomen.

Sound proofing of the hotel room are very poor. Through out our stay of 4 days 3 nights.i kept hearing children running outside the corridor, going in and out of the hotel room. Very noisy late at night and early morning.

Very clean room and good overall facilities. Coffee house price is reasonable This hotel looks new and great location. Security is good. With access card system in the lift access. Big lobby and nicely lit. Good service by the staff Very fast action when needed any extras from housekeeping. Keep it up. Breakfast menu need to be improved. Not so much varieties. Just walking distance to the attractions area.

Pro:the room was cosy. The bed and pillows were incredibly comfort. The view from the balcony was awesome. My children enjoyed the swimming pool and bath tub. Walking distance to taman tasik and zoo taiping. Cons: buffet breakfast lack variety.. You better go out to town and find some warung or mamak which serve delicious breakfst. Tv channel also limited. Why tv1/tv2/tv3 or any bm tv channel not available? Kinda boring staying in the room due to rainy days. The internet not available even they provide us the password.

Hotel yang bersih, selesa dan cantik, cuma dari segi makanan perlu improve lebih banyak.

The hotel is secluded which make it great! Room is cheaper at app with breakfast included.

The hotel located in the strategic location with nice view. However, we really felt disappointed of the hotel's restaurant service. We decided had our lunch at restaurant as rushing of time and with small children. But... we waited around 1 hour just to serve the foods. if we need wait for so long, the waitress should tell us in the beginning, we still have choice to stay to eat, not until we been serve a drink..The food portion is like kids portion, spaghetti just few scoop only...Can't acceptable is that there have wrong system of food price, they asking us to wait again to make refund. Reason to wait is the supervisor is still meeting.. We decided to leave at last..

Hotel yang sangat cantik dan berbaloi, layanan mesra dari staff dan bilik yang besar serta cantik. 5 star.

Layanan staff yang sangat memuaskan dan bilik yang bagus.

Friendly staff. Great experience. Nice swimming pool. Delicious breakfast. Definitely will come again. A good bargain

Good place to stay. The hotel near with nature environment. Laruts hill such a warm place to visit.

Room so so for the value of money. And breakfast was too simple and almost similar.

Tempat sunyi, macam seram sikit... breakfast out.