i always have a great stay, the rooms are clean and have all the facilities i need, staff are great and good pubs and restaurants nearby, also have good free parking.

The building needs a lot of TLC

Fine for an overnight stay ,Good parking ,10 minutes walk into town

Basic. A challenge to change my booking (with the gentleman on reception particularly unhelpful…. On more than one occasion!) Sadly no incentive to stay again.

Hotel in good location reception needs some love bedroom very clean and comfy plenty hot water

Super friendly and helpful staff more than make up for any shortcomings at this place. Personally I found the wonkiness of the building rather endearing and there was plenty of free parking. No food at the hotel but a selection of options delivered through Deliveroo and other apps and cutlery and plates provided in each room. Decor is a bit dated but there are hot showers and beds are comfortable.

A decent walk away from the town centre, this was ideal for a quick overnight stay. Hotel very dated and at night we got back to find security trying to keep trouble makers out the car park. However, we got a random unexpected upgrade into a suite which was exciting. Loved the double spa bath. Not bad for what we paid.

Staff really nice very friendly, room clean bed comfortable, big car park , and not to far from the shops so good location.

Room nice and clean very friendly staff very helpful, car park very big ample parking facilities. Shops near to the location ideal for grabbing food and a drink , plenty of places to eat and get a drink nice town .

Staff was on their phone when i arrived and didn’t turn it off when I got there, no hello from any of the other staff. But a very fair price, the bed was comfy and had anything you needed. I did cut my foot on a broken tile which was disappointing. Not may shops near by but an aldi is close plus a great little pub opposite.

Convenient for a pub and brewery tour of Burton. Building tired and quirky but room clean and comfortable bed. Only room and self catering possible, but town is close.

Clean and functional with polite and helpful staff. Not too far from the rail station good bus links and an Aldi nearby

Rooms are nice and quirky, but getting a bit dilapidated. Staff are few and far between, and on the sullen side. Disappointingly the hotel provides no food or drinks any more (its breakfast used to be legendary). But it’s in a convenient location and easy to park.

Quiet neat and price was fair

Comfortable beds.

The staff were lovely, but the shower was no more than a dribble. It was next to a main road, and the single-glazed windows weren't ideal.

Clean and tidy. Good bed

The suite was perfect and had everything we needed. It was warm and comfy. Sharon on reception was so helpful and approachable, she would put many a receptionist in the 5-star hotels I've stayed in to shame.

Ok

More knowledge regarding hidden challenges would be good at reception - How a nerodivegent face looks does not reflect what is happening on the inside, I was told I looked angry (no just very tired and being through a previous accommodation experience that would make faulty towers look normal). Secondly, it is good practice to keep guest talk behind closed doors, I could myself been talked about as I went to my room. The corridor to room was freezing cold and creepily. At reception I was offered bottle water, I was surprised to find non in the room or fridge, it is normal to leave at least one bottle. The room was grand and well appointed, but the bathroom was a DIY was horror show, titles at sensible level and then added to up 12ft or more. Room kettle was the wrong type and difficult to fill. Room was missing a desk/chair. Nice to have USB sockets. Well appointed curtain fabric. Check-out 10:30, 11:00 would be better.