More knowledge regarding hidden challenges would be good at reception - How a nerodivegent face looks does not reflect what is happening on the inside, I was told I looked angry (no just very tired and being through a previous accommodation experience that would make faulty towers look normal). Secondly, it is good practice to keep guest talk behind closed doors, I could myself been talked about as I went to my room. The corridor to room was freezing cold and creepily. At reception I was offered bottle water, I was surprised to find non in the room or fridge, it is normal to leave at least one bottle. The room was grand and well appointed, but the bathroom was a DIY was horror show, titles at sensible level and then added to up 12ft or more. Room kettle was the wrong type and difficult to fill. Room was missing a desk/chair. Nice to have USB sockets. Well appointed curtain fabric. Check-out 10:30, 11:00 would be better.

Trevlig personal, helt ok rum. Dock dåligt tryck i duschen men annars bra

Lovely old building and large rooms good price. Looks tired in places Bed was comfy

no restaurant (closed). Locked front doors, area run down, groups of men standing around and looking at you. no lift, stairs not level and difficult to walk on. room dirty , bed linen full of small dark patches. generally quite run down.

They should say the do social housing!!

Upon arrival we were slightly unnerved by some slightly unsavoury individuals who seemed to be just hanging around in the car park,and front entrance, whilst we had no interaction with them we rather hoped that it wasn't an indication of the type of hotel we had booked. However we were greeted at reception and promptly shown to our room through an indoor courtyard which housed a delightful pond and fountain. Our room was actually a suite, downstairs seating area complete with fridge,microwave and kettle, upstairs to bedroom and fantastic spacious bathroom with huge bath. All was clean with everything we needed. A very peaceful stay. We did decide to leave our car at our son's house snd hlad we did as when we returned to our hotel later there were more individuals outside the front entrance smoking and swearing amongst themselves but made us feel very uncomfortable coming back in the dark and having to walk through them. We now understand that the hotel is used to house the homeless so that explains why the people were there but for the price we paid we shouldn't feel unsafe upon entering. For this reason we wouldn't stay again.

After many years of attending this well appointed hotel finally i got an upgrade. The hotel is well situated for walks along Shakespeare's smug Trent. The Burton Bridge Brewery is over the road. Town centre a short walk. Parking more than adequate. I think if you can put up with the road noise of a weekend its one of the best hotels in town. Parking my confuse some as the hotel is on an island. Check during winter for flooding which can close the old bridge. Popular during the towns annual boating regatta.

The room we had was excellent value for the money wasn’t expecting to see a fully working kitchen and a downstairs lounge with tv

Loved the quirkyness of the property - absolutely lovely place

I can't thank them enough

I don’t get any Fan service night time no any receptio guy and no water coming in hotel no very bad

I actually think Expedia should remove this hotel from their page. In reality its not at all as in the photos. I feel cheated.

The Three Queens used to be fantastic. Breakfast was the high spot of the stay. Now there’s no dining, no bar, all a bit sad. Still a great, quirky hotel and a great room, will stay again.

Comfortable night.

Wasn't thrilled by the bedbugs.Checked reviews afterwards and found others had same experience.Shower was a dribble, insufficient to use.

Fair value for the price charged. Nice bathtub and clean towels and sheets.

It was a convenient stay as I had a meeting the next day very close by. It was quite noisy as it is situated in a "roundabout" and the windows were a little rattle-y as well which didn't help. The taps were a law unto themselves. The flow rate for a bath is sllloowww - it would be faster boiling 50 kettles to throw in one at a time. The shower was a trickle - definitely not able to be used at all and don't even attempt to wash hair or lather up too much because it's not coming off. the hairdryer in the bathroom is a fire hazard. it is burnt (clearly visible). It is not worth turning on, the coil goes boiling red immediately and you can smell burning within milliseconds. The room is a sufficient size with a microwave and fridge (no food is provided on the premesis). The kettle and the cups/spoons were dirty - so no morning coffee for me. (and the local cafe/coffee shops were all closed at 9 & 9.30am just to put the cherry on top) In the room i was in as soon as you entered there was a chair to the left and next to the chair was a cupboard (which you couldn't open unless you moved the chair). The staff were friendly and did recommend places for food and coffee. it's a bit fawlty towers-esque in terms of dilapidated decor and carpets/furniture which all just needs a bit more cleaning (i wouldn't walk around in just my socks even in my room). if you're going for 1 night, need parking,a bed to sleep on and you're not too fussed about things, this place will do.

Enjoyed the week no food at the 3Queens but great cafes at walkable reach at good prices. Place very clean towels changed every day and beds made up as well. Enjoyed it(fire alarm one night all evacuation went well,found to be false alarm someone spraying airspray in room. Staff were very good.

Got the impression that hotel being run by single parents with problems. Receptionist friendly and good brief. Buggy’s outside 2 room think may be some charity scheme as only seen 1 other guest in 2 night stay

Nice hotel!