Staff was on their phone when i arrived and didn’t turn it off when I got there, no hello from any of the other staff. But a very fair price, the bed was comfy and had anything you needed. I did cut my foot on a broken tile which was disappointing. Not may shops near by but an aldi is close plus a great little pub opposite.

Convenient for a pub and brewery tour of Burton. Building tired and quirky but room clean and comfortable bed. Only room and self catering possible, but town is close.

Clean and functional with polite and helpful staff. Not too far from the rail station good bus links and an Aldi nearby

Rooms are nice and quirky, but getting a bit dilapidated. Staff are few and far between, and on the sullen side. Disappointingly the hotel provides no food or drinks any more (its breakfast used to be legendary). But it’s in a convenient location and easy to park.

Quiet neat and price was fair

Comfortable beds.

The staff were lovely, but the shower was no more than a dribble. It was next to a main road, and the single-glazed windows weren't ideal.

Clean and tidy. Good bed

The suite was perfect and had everything we needed. It was warm and comfy. Sharon on reception was so helpful and approachable, she would put many a receptionist in the 5-star hotels I've stayed in to shame.

Ok

More knowledge regarding hidden challenges would be good at reception - How a nerodivegent face looks does not reflect what is happening on the inside, I was told I looked angry (no just very tired and being through a previous accommodation experience that would make faulty towers look normal). Secondly, it is good practice to keep guest talk behind closed doors, I could myself been talked about as I went to my room. The corridor to room was freezing cold and creepily. At reception I was offered bottle water, I was surprised to find non in the room or fridge, it is normal to leave at least one bottle. The room was grand and well appointed, but the bathroom was a DIY was horror show, titles at sensible level and then added to up 12ft or more. Room kettle was the wrong type and difficult to fill. Room was missing a desk/chair. Nice to have USB sockets. Well appointed curtain fabric. Check-out 10:30, 11:00 would be better.

Trevlig personal, helt ok rum. Dock dåligt tryck i duschen men annars bra

Lovely old building and large rooms good price. Looks tired in places Bed was comfy

no restaurant (closed). Locked front doors, area run down, groups of men standing around and looking at you. no lift, stairs not level and difficult to walk on. room dirty , bed linen full of small dark patches. generally quite run down.

They should say the do social housing!!

Upon arrival we were slightly unnerved by some slightly unsavoury individuals who seemed to be just hanging around in the car park,and front entrance, whilst we had no interaction with them we rather hoped that it wasn't an indication of the type of hotel we had booked. However we were greeted at reception and promptly shown to our room through an indoor courtyard which housed a delightful pond and fountain. Our room was actually a suite, downstairs seating area complete with fridge,microwave and kettle, upstairs to bedroom and fantastic spacious bathroom with huge bath. All was clean with everything we needed. A very peaceful stay. We did decide to leave our car at our son's house snd hlad we did as when we returned to our hotel later there were more individuals outside the front entrance smoking and swearing amongst themselves but made us feel very uncomfortable coming back in the dark and having to walk through them. We now understand that the hotel is used to house the homeless so that explains why the people were there but for the price we paid we shouldn't feel unsafe upon entering. For this reason we wouldn't stay again.

After many years of attending this well appointed hotel finally i got an upgrade. The hotel is well situated for walks along Shakespeare's smug Trent. The Burton Bridge Brewery is over the road. Town centre a short walk. Parking more than adequate. I think if you can put up with the road noise of a weekend its one of the best hotels in town. Parking my confuse some as the hotel is on an island. Check during winter for flooding which can close the old bridge. Popular during the towns annual boating regatta.

The room we had was excellent value for the money wasn’t expecting to see a fully working kitchen and a downstairs lounge with tv

Loved the quirkyness of the property - absolutely lovely place

I can't thank them enough