Everything about this hotel was great except the bed. The bed was like sleeping on a wooden pallet, and my husband had a hard spring sticking out into his back. We like firm beds, but this was just plain hard. The staff did all they could to help and gave us several extra bed toppers, which made sleeping bearable. The staff were all so friendly and helpful, breakfast was good, the omelets were some of the best ive ever had, and the hotel grounds were beautiful! Unfortunately none of that changes how hard and uncomfortable the bed was, and thats the reason for the lower review.