総合評価とレビュー Home2 Suites by Hilton Baytown

Perfect.for a fam of 6. Clean and comfortable!

When I got there around 10:pm no one was at the front desk, had to wait 5-10 minutes for some one to help me out, they came out of the back.

I am a loyal Hilton Honors member so I hate to have to write such a poor review but this hotel really dropped the ball. I changed rooms 4 times, twice on the 2nd floor and twice on the 4th floor because of the smell. The first room smelled like something died in the pipes. The next two had an old mildew smell and the forth room had a nasty brown stain on the top comforter and an old dirty stick from an ice cream bar beside the nightstand. This is not the Hilton way but this is one hotel that I will never ever return too. Let’s end on a positive, the staff at front desk were amazing every time I came downstairs. Some of the best service. Bravo to

This was perfect for our family of 5! Room was spacious and clean, and staff members were friendly.

Awesome front desk and customer service

the stay was okay. the air conditioning stopped working mid stay & had to wait until the next day to get a/c! also, only had one washer & one dryer. the night front desk lady was always on the phone, barely greeted us. other than that the room was nice & the area as well. close to many food places & stores.

No complaints! Everything was great!

👍

Nice pool, great staff, clean room, clean all around. Breakfast was limitied but good. Wish for housekepping every day.

Dd

Property says full kitchen when they don’t even have a stove or a way to cook!

I paid $250 for a room of 5 which only accommodated 4. The hotel has a smell and the fitness center needs serious renovation. I won’t stay here again.

This place was exceptional. From the comfort and cleanliness of the room, to the friendly hospitality and atmosphere I was impressed. The free continental breakfast had a variety of delicious options for adults and children.

Very nice and comfortable room

Room was very spacious perfect for our family. The room was set at the perfect temperature when we arrived and they even had a welcome sign on the tv for me. Thought it was very special.

Everything okay however we booked room for use of pool the pool was closed our whole stay disappointed no pool was available

It was not what was advertised, no pool. However free breakfast and free laundry over compensated.

Over all great, bad thing was the fact that pool was closed.

The smiling face at the front desk.

The young lady at the reservation desk was very nice. She made me feel welcome. Beautiful smile. The room was more than i expected. Very spacios and quite. I only stayed one night as a stop over but i will definitely stay here again.