Always a pleasure to revisit this hotel, nice and clean and friendly stuff
Kelly
レジャー パートナーと 一緒に
10.0
/10
13週間前にレビューしました
Expedia Group verified review
Be PREPARED TO PAY $100 per night security deposit. I loved, loved, loved this property! It was amazing! The location has so much around it to do, dining options and it’s super safe! The hotel pool is located on the 8th floor where the Bridges restaurant is and it was so nice. While swimming you get to take in breath taking views of the area. I just hated the $100 per night security deposit. It was not disclosed on the Expedia website or hotel website. When you budget one thing and you are surprised with a fee it really ruins your vacation. Mind you the fee will be refunded because it’s for accidentals so as long as you’re not tearing anything up or charging things to your room you’re fine but the charge has to hit your account and go pending and the funds are not available for use. This really bummed me out. I would book here again because it was so nice but the websites should be more detailed about security deposits, accidentals etc.
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Rosa
家族旅行
10.0
/10
13週間前にレビューしました
Expedia Group verified review
Great location. Excellent service
Sylwia
8.0
/10
13週間前にレビューしました
Expedia Group verified review
Clean propery
Maria
レジャー 子どもと 一緒に
2.0
/10
13週間前にレビューしました
Expedia Group verified review
Stay away from this place health and safety case, health department will be notified especially when a little kid is involved and has hurt himself. I will send a complaint to the Department of Health regarding this case.
I also will be posting every picture I have that will support my reviews and my desire to protect other families from this horrible place
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Charles
10.0
/10
13週間前にレビューしました
Expedia Group verified review
Friendly and courteous staff. The breakfast buffet was great. Clean rooms and facility throughout.
Luz
出張 家族旅行
10.0
/10
13週間前にレビューしました
Expedia Group verified review
Todo bien
Maqir
レジャー パートナーと 一緒に
8.0
/10
13週間前にレビューしました
Expedia Group verified review
Clean, enjoyed my room with a bay view, and complimentary breakfast was delicious. Also parking was easily accessible.
Gustavo
レジャー 家族旅行
10.0
/10
13週間前にレビューしました
Expedia Group verified review
Awesome
Lyppsi Y
レジャー 家族旅行
8.0
/10
13週間前にレビューしました
Expedia Group verified review
The property was good , surrounded area was very poor a lot of closed down buildings and a lot of homeless people
Naomi
レジャー 家族旅行
10.0
/10
14週間前にレビューしました
Expedia Group verified review
The area is beautiful and the rooms are very nice. The staff was very kind as well.
Stefanie
ビジネス&レジャー 家族旅行
8.0
/10
14週間前にレビューしました
Expedia Group verified review
Pros: location, breakfast, easy parking, carpet less rooms, nice gym, very safe
Cons: small pool area, $40 night parking, $28 destination fee/night, room service delivered in to go boxes
Daura M
レジャー 子どもと 一緒に
10.0
/10
14週間前にレビューしました
Expedia Group verified review
The staff are very kind. Regina, the omelet lady, is the best; thanks.
Hellen
出張
10.0
/10
14週間前にレビューしました
Hotels.com verified review
This hotel was incredible! From the moment I arrived, I was blown away by the luxurious vibe—everything felt so fancy and well-appointed. The food? Absolutely amazing, with so many delicious options. But what really stood out was the staff—everyone was so warm and welcoming, making the stay even more special.
And the pool… *wow*! Hands down one of the best I’ve experienced—perfect for relaxing under the Florida sun. I’ll 100% be recommending this place to friends and will definitely book here again on my next trip. A total gem!
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Paul
8.0
/10
14週間前にレビューしました
Hotels.com verified review
Wonderful staff, particularly Kim who checked us in. Hotel needs some updating. Excellent location. We would come back.
luisana
レジャー 家族旅行
10.0
/10
14週間前にレビューしました
Expedia Group verified review
Muy bonita muy comada la vista es muy linda y el desayuno esta super rico
Marco
レジャー 家族旅行
6.0
/10
14週間前にレビューしました
Expedia Group verified review
Why not just give the customers a discount on the rates instead of making them eat at the hotel’s restaurant? $28/ day and the tickets for beverages during happy hour. I bet you this, if they didn’t do this nobody would eat at the restaurant. The entire hotel is understaffed and probably mismanaged. There’s no valet, even the entrance fountains aren’t functional anymore. I don’t think I will be going back there. I had to clear out dining plates from a table in order to sit down with my family to eat breakfast. No towels at the pool also. Talk about the lines to get an omelet cooked to order for breakfast. I think there’s great potential in this hotel but it needs better management. Or leave it as is and lower the rates, since the building is very nice and clean. Good luck