建物、インテリア、働くスタッフの気遣いは素晴らしい。ホテル滞在は完璧。ただ唯一の不満は近隣レストランやバーなどの情報は画一的で、ゲストニーズに合わせての提案がないこと。コンセルジュ機能としては期待出来ない。

ロケーションは観光や買い物に便利な場所。 駅から徒歩5分だが、宿が坂道にあったり2、3回道路を渡るので荷物を持っていると、もう少し時間がかかる。 近くに美味しくて有名なエッグタルトのお店もある。歩いて30秒の場所にはエッグタルト？の料理教室を開く カフェもある。 宿の雰囲気はよく、部屋も広い。 道路に面しているが基本的に静か。 朝食は8時からで菓子パンやフルーツ、ケーキが多い印象。 朝食時にピアノの生演奏があった。 共有スペースでは本物の暖炉があり、ソファに身を沈めて暖かく過ごせた。 徒歩5分くらいの場所にコインランドリー(WASH&GO)があり重宝した。

Easy access to train stations and restaurants.

The decor was beautiful, with wonderful furniture and art and quirky layouts that made the old palace charming and inviting and a delight. The staff was terrific, the complimentary breakfast was delicious, and the location was in the heart of the old part of town. One of my favorite hotels of all time.

Fenamenal experience

Beautiful hotel. The staff were amazing. So many unique features about the hotel and offerings for the guests.

Lovely property and efficient, kind staff! So convenient to Chiado!

Stunning rooms, very clean, comfortable bed, kind and caring staff, wonderful hot tub and sauna with an appointment and you can also make an appointment for a massage. It's centrally located and can easily access downtown neighborhood and other nearby neighborhoods with fantastic shops. Very walkable, keep in mind that the tiles you walk on are from the 1700's, they're rocks that have been polished from so many walking on them and can be a bit slippery at times. There is a parking garage right next to the hotel if you're not able to find street parking. Overall a home away from home.

Beautiful hotel. Very well maintained and lots of great spaces to sit and contemplate or share a drink. Rooms have balconies which is very nice. Great breakfast. Helpful staff. Great location.

I didn’t want to leave this place! It was absolutely lovely! From the smells when you walk in, to the violin and piano playing during breakfast, this experience was my favorite of Portugal! The staff immediately treated us like family and recommended great places to eat. I wish I could have stayed longer!! Definitely recommend you staying here!

Excellent emplacement , près de tout

Fabulous unique hotel in a great location. Really friendly staff. I want to come back.

The hotel is truly beautiful. The staff was wonderful. Location is great.

Wonderful place. I appreciated the music during breakfast. The staff provided excellent service and all were very kind and welcoming. Thanks

Espetacular café da manhã e equipe extremamente atenciosa. Localização excelente e cama muito confortável.

One of the best hotels in Lisbon. Our twin room with a garden view was clean and cozy, the staff were very attentive, and the location was perfect—just a 5-minute walk to the city center and train station. I would definitely stay here again.

This is an older hotel that has seen better days. On checking in. I was informed that they did not accept American Express. I found this odd for a four star hotel. Shortly, after arriving, the heat for the water system broke down, and it was several hours before we were able to take a shower. There was a fair bit of indifference to the situation from the front desk. They did do a very nice job with the photo, and breakfast. It is in an excellent location. They did do a very nice job with the Fado and breakfast. It is in an excellent location.

This hotel is an experience from the moment you walk in. It's lovely and historical and full of character. The staff are very professional. We were in black pepper no 1 room with a 4 poster bed and roll top bath. While I would absolutely recommend the hotel for a lovely experience and a nice spa. Sherry, coffee and bottled water in the room was lovely, we did experience a few disappointments. The biggest reason for booking the hotel was the appeal of piano playing over breakfast. Unfortunately though, at least during our two night stay, the piano player sat reading the paper for the first half an hour of breakfast, by which time we had finished and were heading out on excursions so we didn't actually get to hear it. That was frustrating. Also the internet didn't work in our room for most of our time there. It was fixed on the second night. Also don't book this hotel if you are a light sleeper unless you want the experience. It was quite noisy with screaming drunk people outside. Despite closing the shutters and curtains it was still hard to sleep.

The "spa" was a bit disappointing if only because the "pool" was much smaller than it appears to be in the hotel picture. Otherwise beautiful hotel + excellent amenities and breakfast.

Amazing service and cute hotel. Will definitely be back!