8.4
素晴らしい
290 件のレビューより
清潔さ

8.6

快適

8.2

サービス

8.8

旅行者のレビュー The Headland Hotel & Spa

1ページあたりのレビュー数
20
40
トップレビュー
Atsushi
10.0
/10
342週間前にレビューしました

Hotels.com verified review

建物自体は古いですが、清掃も行き届いておりサービスもとても良かったです。見晴らしの良いテラスカフェがあり、リラックスした時間を過ごさせてもらいました。部屋もとても広く快適でした。レストラン等があるエリアから少し遠いことだけが難点で、お子さん連れとかだと少しきついかもしれませんがレストランも併設されているので、まぁなんとかなるレベルかなと。逆にホテルに滞在する目的だと静かで良いかも。
David
icon-友人&家族
友人&家族
8.0
/10
14週間前にレビューしました

Hotels.com verified review

I do like this hotel. Staff always nice and decent food & bar. Room itself was tidy and clean but window open when we arrived letting in the smell of food from the very loud extraction fan outside our window. Had to close window to keep out smell which made room pretty hot. Fan was pretty noisy throughout the stay though one gradually gets used to it.
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Florence
icon-レジャー 家族旅行
レジャー 家族旅行
4.0
/10
14週間前にレビューしました

Expedia Group verified review

Good for Room 181. Very BAD for Room 147. Overall the Hotel is not bad. Located in a convenient location, walking distance to high-street. Hot spa for only £10 per person. I've booked 2 rooms. One is clean and tidy, the other is noisy and dirty. The room seems on top of the kitchen with hot air coming up. The staff rejected my request for changing room. She said that the hotel was fulled. At the end, she only provided a fan on request.
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Verified traveler
6.0
/10
18週間前にレビューしました

Hotels.com verified review

Good location. My welcome was on the brusque side of efficient, my room small but adequate, but as seems usual with single rooms, was out back overlooking the bins. With a bit of cosmetic updating this place could be a real gem and I would stay again. The listing states ‘pool’, but when I asked about this at the hotel I was told it wasn’t a swimming pool but a plunge pool in the spa (for which you have to pay extra). So slightly misleading in my opinion.
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Sue
icon-友人&家族
友人&家族
10.0
/10
21週間前にレビューしました

Hotels.com verified review

Our room 172 was clean, spacious and included an en-suite walk in shower. Breakfast included English style cooked , yogurt & berries, cereals, fruits, toast with all jams, marmite and honey. mini pastries were also available. We ate in the dining room and from the bar menus. Staff were very professional, kind and gave service with a smile. To note Mel from the Spa was fantastic, we had x2 full hour treatments each
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KATHLEEN
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
2.0
/10
21週間前にレビューしました

Expedia Group verified review

We had to cancel the room due to a broken pipe in my husband's home in london. The headland hotel refused our cancellation even though we cancelled at least 2 weeks before our arrival date. The manager was rude. Showed no compassion whatsoever. What decent hotel does this? The HEADLAND.
neelam
4.0
/10
25週間前にレビューしました

Hotels.com verified review

The hotel Was dog friendly but there was a dog policy and I have a massive dog phobia but I read that dogs would be kept on leads. The hotel was full of dogs off leads in the bar and restaurant area and gardens and reception with no leads. I will never go back due to this and advise anyone to go back who feels the same as me. If ruined my trip I was even afraid to walk in the communal areas. I did let the staff know but they did nothing Infact they played with the dogs and encourage it. The rooms are dated and I didn’t enjoy my stay very sad and waste of my money
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M
8.0
/10
25週間前にレビューしました

Hotels.com verified review

Prachtig gelegen met een mooi uitzicht over de zee vanaf de klif.
Cliff
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
25週間前にレビューしました

Expedia Group verified review

Very good value stay. Some problems with the drains, which led us to keep the windows closed, which was uncomfortable in the heat!
Emma
6.0
/10
26週間前にレビューしました

Hotels.com verified review

The hotel is beautiful. The reception area, restaurant and bar area are modern, clean and comfortable. The staff are all lovely and friendly however, the heating wasn’t working the first night and I had to sleep in a hoody because the room was freezing. Even though we paid for breakfast and evening meal, we still had to pay £10pp extra for each visit to the pool. It isn’t a swimming pool, it is 3 separate hydrotherapy pools. The jacuzzi is as filthy. My husband and I climbed in, as 2 others got out and the water dropped a little it revealed a brown scum line. We then noticed the foam on top of the water was brown. I then got out, went back to my room to shower having spent 10 mins max in there for £10. My husband paid for a massage for the both of us. I would have paid not to have one. I was left questioning if the therapist was even qualified. It was THE most horrific experience. The receptionist was fantastic. The food was incredible. The location is great. It’s just a shame these few things let it down so much. If you pay extra for a superior room, and don’t use the spa I truly believe you’ll have the most amazing stay.
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Verified traveler
10.0
/10
28週間前にレビューしました

Hotels.com verified review

Fast, efficient check in. Very friendly staff. Delicious dinner and a lovely buffet breakfast. All topped off with fabulous views!
Andrew
icon-ビジネス&レジャー
ビジネス&レジャー
10.0
/10
28週間前にレビューしました

Expedia Group verified review

Really good
Christopher
icon-レジャー 友人と 一緒に
レジャー 友人と 一緒に
10.0
/10
30週間前にレビューしました

Expedia Group verified review

A good hotel in a lovely location, with nice sea views. The service was good, helpful staff, and good quality breakfast.
Amanda
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
30週間前にレビューしました

Expedia Group verified review

We booked this hotel as a last mimute thing for a surprise weekend away for a burthday.The hotel was spotless. The staff were very helpful and friendly. The hotel had some amazing views and lovely gardens. We didn't get to use the spa as only there from a Saturday to Monday so can't comment on that, both the restaurant and galaxy lounge were lovely. Good food. Overall a really lovely hotel and we will definitely be returning.
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Katy
icon-出張
出張
10.0
/10
31週間前にレビューしました

Expedia Group verified review

Lovely hotel . Quiet, peaceful , immaculate . Beautiful location . Staff friendly and helpful . Breakfast lovely
David
10.0
/10
32週間前にレビューしました

Hotels.com verified review

The recption were really helpful with my booking..also the head barman helped me with a phone problem.nothing was too much trouble for both of them.please thank then doing an excelent jobs
Chris
6.0
/10
33週間前にレビューしました

Expedia Group verified review

Stayed for Halloween, good location but a bit of a walk up the hill if your not fit.
Owen
8.0
/10
34週間前にレビューしました

Hotels.com verified review

A good restful stay. Really good location - walk down hill and get a taxi back up. Parking a slight issue but not a deal breaker. Rooms need updating but it is a standard seaside hotel. Best part of this hotel is the views - they are top notch.
Zelda
10.0
/10
34週間前にレビューしました

Expedia Group verified review

Friendly clean and excellent service
Sanjay
icon-出張
出張
10.0
/10
37週間前にレビューしました

Hotels.com verified review

Absolutely spot on! Loved this hidden gem and will be back with the mrs in the summer. Thank you!
1ページあたりのレビュー数
20
40