総合評価とレビュー Pestana Porto - A Brasileira, City Center & Heritage Building

立地がとてもよくホテルを中心に歩いて観光できます。新しいホテルで部屋は綺麗で比較的広かったです。ハリーポッターのレロ書店の予約が自分ではエラーになってしまいフロントでお願いしましたが結構時間がかかる予約だったにも関わらず親切に予約していただき助かりました。

スタンダードよりワンランク上の部屋を予約したのに、ダウングレードされたようで、一番下の階のひどい部屋にされてしまった。 事前にホテルスタッフから来たメールにリクエストしたことも全く無視された。 日本人は文句を言わないと思っているのではないか。 あるいは、マネージャーに人種差別的な発想があるのではないか。 エクスペディアとしては、絶対に日本人に紹介すべきではない。

空港へのアクセスが非常に便利でタクシ－で10分ぐらいで有難かった 夫婦で宿泊しましたがもう少し部屋が大きかったら良かったと思います

従業員の人の接客が丁寧で温かく、とても感じが良かったです。今回は出張目的の一人旅で体調がすぐれず夜の食事をルームサービスにしたのですが、すぐに持ってきてくれたのも嬉しい驚きでした。もちろん食事はとても美味しく、ここの食事で体調が良くなりました。部屋も清潔で、掃除も行き届いています。スリッパが用意させ来たのがとても良かったです。またぜひ旅行で泊まりたいです。

Coffee was terrible

Enjoyed the location and staff were very professional and helpful.

Hotel and staff were great.

Great location for walking around Porto. Breakfast had good variety and tasty. Wait staff was friendly, especially Ana. Luis, at front desk, had great suggestions, and made us several reservations. He made our time well spent!

Excellent hotel and excellent staff!

The complimentary breakfast was very good. The staff were friendly and very helpful. location is good

The outdoor Arquitecs of the building was nice, but they need to improve the beds. Because they were vey hard and we comment right away but they only send comforters to place under the Sheets wish did not make any difference. Apparently this is an ongoing complain they have Aside from that location was great, breakfast was execellent, staff very professional and helpful.

Loved this hotel close to historic center of beautiful Porto. The breakfast was delightful. Beautiful hotel and dining room. Bit of street noise but otherwise comfortable and clean. Room was spacious. Staff extraordinary.

Well appointed rooms with warm and friendly staff. The Hotel Breakfast was decent and at a reasonable price. Given that is a eco friendly hotel some ammenities were not at the levels of other 5 star hotels but that is to be expected. Great location too.

A very good hotel in a great location in a quieter area with easy access to the city and Sao Bento station. Excellent selection of food at breakfast.

Hotel, staff, amenities, and everything was really nice. Great location as well. The only suggestion I would have is that they hose down their outside patio each morning before opening as both days we sat for lunch, the table and chairs smelled like pee from people at night after the bars

It was very good located and we were able to visit all in just a short walking distance

Great hotel and even better location.

Good service

An excellent customer service and location.. a jewel!

We had an excellent stay, great location.