Extremely friendly and attentive staff

Clean room, safe parking, very nice staff, good food!

Hotel very quiet as we were there out of season. Nice welcome, pleasant staff. Our room was quite old fashioned (but is is a very old hotel so in keeping with that) but big with a comfortable king size bed, plenty of drawer space, but only space to hang clothes on a rail or hooks in the corner of the room. We had a setee, TV, a tea/coffee station with biscuits. We had 2 oil heaters in the bedroom which were needed as the room was quite cold even though the old fashioned radiator was on, it was in a bay window and behind the thick curtains at night. We had a large ensuite bathroom which was up 2 stairs. Very clean but both the bathroom light and the shaver light did not work. We informed the staff and they double checked immediately and then offered us to change rooms as it wouldn't be fixed until Monday. We were quite happy to stay in the room and manage but they couldn't apologise enough. Resteraunt/bar area very nice. Food was good but limited menu. Breakfast was OK, choices of juice, teas, coffees, cereals and jams, toast and several choices of cooked breakfasts. We didn't have a long wait to be served as we were the only guests eating/drinking and staying at the hotel. Hotel car park is over the road but it not very big and can get busy in season as the public can park there too, so give your registration number on your arrival. Bus stop just by the hotel, 2 minutes to walk into the village. Plenty of local footpaths. Beddgelert station 2 mins away.

A nice hotel, and room was ok, but some leaking in the toilet, and blinds that didn't close, breakfast was ok, eggs bacon, but not that hot. stay was ok but I found the room seemed a bit dated, staff were helpfull in getting me to book in early .

Room was spacious comfy bed

Told that Tesco vouchers had not been paid and we would have to pay for room so went somewhere else would like my money back as we did not stay. Property was damp smelling in reception and looked rundown and uncared for.

The room was spotless, the bed was so comfortable and was a king size instead of a double. The staff were so friendly and amenable, the only downside was if you want a lie in and you’ve ordered breakfast you won’t get one as breakfast is served between 7.30am till 8.30am also towels not big enough for a shower or bath

Two night stay - If you’re looking for somewhere to stay after walking the mountains then this is ok. If you want a comfortable stay I suggest you explore the other hotels in the area. We had to wait to check in - one person was covering both the bar and the reception. Our room was spacious but like a fridge - we had to request an additional plug in heater. Had this not been provided it would have been a very unpleasant stay. The bar was closed when we returned to the hotel at 8pm on the Sunday evening had we known we would have stayed out later it was like returning to the Marie Celeste Even though we prepaid for our stay we were asked both on our arrival and when checking out to pay for our accommodation and breakfast. All in all not the best experience.

The web page states Free breakfast with every room type, but the confirmation was room only. When i asked about this i was told i had chosen this option. We were in room 38, in the roof. The room was cold on arrival, the heating was off , it never came on, but there was a small plug in heater. The window didn't close and the wind kept opening it. The lift was adjoined to the room so it made a terrible noise every time it was called. This room looks nothing like the images on Hotels.com The bar area was nice with a good selection of drinks, and the Menu has nice options. The guys working there were nice. Parking opposite is free. I had to pay extra for breakfast. i feel i was mislead

A characterful historic hotel. Great food. Friendly service and quiet.

The breakfast was lovely and fresh and cooked well and the staff were very friendly and helpful

I'm sorry to say but didn't have a good experience. Fixtures and fittings were poor. TV didn't work much, poor signal. Latch on window broken. Curtains fell down so they moved us to another room. TV still didn't work that well. No heating only towel rail. Room cold unable to fill the bath up as only the shower worked. Would I stay there again no.

The staff was very friendly and took care of all of our needs. Location is great, the town is conveniently located to explore the mountains, the coast, and the castles. There are many dining and shopping options within walking distance and it's not too busy.

Clean room with ensuite facilities. Friendly staff at hotel. Good choice for breakfast (full Welsh+options). Excelent meals otherwise - good potions of all meals taken which were piping hot and freshly made - impressed! A bit out of the way but worth the effort.

Great location! Good food options even at the hotel restaurant. Some noise from the traffic on the main road, but not much.

Food options great all purchased meals excellent quality large portions. Breakfast included all items excellent and well presented.Staff helpful and effecient. Lovely setting. Quirky and original decor. Great to see 4 legged friends wellcomed 2 goldens having a whale of a time chilling with their owners Room clean and comfortable lift to floors small but functional.Overall good value for money. Breakfast and parking a big 👍

We stayed 2 nights to attend a wedding. The staff were helpful and friendly. The food was very good.

This place is a scam, I have stayed at better no-stat hotels than this. Price and quality must match, but I paid 170 £ for something worth less than 40. The guys that run it do try to, but they lave the skills, knowledge and basic competencies. Groundlevel restaurant windows are so dirty (those were their main attraction) floors were full of last weeks crums, drinks were hot and after my arm got stuck by the grime on the table I simply dropped breakfast as I did not want to risk food poisening. The rooms might have passed as hostelrooms in the 80ies but nothing worked, no aircondition, Bulls were all gone. This place piger to be shut down or renovated and run by people who know what they are doing. Have not had such a bad hotel experience since backpacking in Indonesia in 1992, and there the room cost 5£.

Lovely menu - particularly loved the Goat curry and my son wolfed down the ribs. Friendly staff. Only gripe would be that the showers were mounted way too low. I could only wash my hair by kneeling in the bath.

This property is in a good situation for easy access to lots of walks in surrounding area. Plus easy access to bus routes to Snowdon etc. the village is delightful. Will visit it again