必要なものは全て揃っている

The accommodation did not have a lift, and the stairs were narrow, making it difficult to carry heavy suitcases by hand. My room had windows that couldn't be opened and no air conditioning, so it was filled with a peculiar smell. There was no ventilation at all. There was a ceiling fan, but it was very old, and the axis was wobbly, making it seem like it would break and fly off if turned on. The fan was also very noisy, disturbing my sleep. The en-suite bathroom was much smaller than expected, almost like something a prisoner would use. The only saving grace was its proximity to Victoria Station. It seems that some rooms have a refrigerator while others do not. This was the worst accommodation I have ever stayed in.

最寄りの大きな駅から比較的近く、レンタルサイクルステーションが付近にあったので交通の便利は割と良かった。 また、部屋は清潔だった。 エレベーターが無いなか重たい荷物を持って狭い階段を上り下りするのが大変だった。ホテルの人が手伝ってくれたらなお良かった。 トイレ・シャワーが共用でシャワーの台数は少ないため他の宿泊客とタイミングが被ってしまうことがあった。

ビクトリア駅、コーチステーションから徒歩10分ぐらいなので、便利です。

設備が古い

かなり部屋が狭い。

部屋は狭く古いが綺麗に掃除されていた。シャワールームに台が無かったので服を床に置かないといけなかったのは残念だった。ドライヤーもあり全体的に満足だった。

チェックイン以外誰も会うこともなく2泊が終わりました。 人と関わりたくない人にとっては良いホテルかなと思います。

スタッフの方は親切ですが施設があまり良くありませんでした。肌寒い気温にもかかわらず、空調はなく、シャワーも遅い時間になるとお湯が出ませんでした。コンセントも入り口付近にしかなく不便でした。ただ、ベッドはふかふかで、追加の毛布が借りられたので、寝床は快適でした。

just terrible

朝食が美味しく、清潔感があり、フロントの方もとても良い方でした。

エレベーターはなく階段になります。大きいトランクの方は不便かもしれません。 しかし、チェックイン前にトランクを預けに行った際、上の部屋から1階の部屋へすぐに変えてくださいました。アジア系のとても親切で気さくな女性スタッフでした。 チェックインの際も、とても感じの良い男性スタッフが対応して下さいました。その際に フライト時間に合わせて朝食をとらずに出発することを伝えると、そのあと部屋にフルーツやパンなどを詰め合わせたものを持ってきて下さり、とても親切なサービスに感動しました。スタッフの対応の質は素晴らしいと思います。 バス・トイレは共同ですが清潔感がありました。

Very bad and unkempt! Book a double room for 2 adults. When we arrive we get a room in the basement and a bed that is 140 cm wide.. When I say that we book a standard room as it was stated on the hotel.com website it was a 180 cm bed or 2 90 cm beds on each side. then she apologized at the reception in a very rude way, but was able to arrange it for an extra fee of 200 francs.. the toilet at the top we got after we had to pay extra for, could barely flush. we had to take an extra bucket of water to help flush. On the door to the toilet it says that it can take 3 to 10 minutes to get hot water for the shower.. In reality 15-25 minutes. Can absolutely not recommend this hotel, I am a gold member on hotels.com because I travel a lot.. This is the worst of their hotels they have and recommend. Still hoping for a response from them.

Ett hotell som behöver rustas upp ordentligt. Det var rent men så slitet så känslan blev att det inte var så. Väldigt smala trappor och litet badrum det var svårt att få plats och då är jag 168cm och normalt byggd. Hatthyllan bar uppsatt med tejp och bara ett eluttag. Standarden kan höjas men det går absolut att bo där.

Average cleanliness. Steep stairs. No help with luggage. Bathrooms okay.

Very bad and unkempt! Book a double room for 2 adults. When we arrive we get a room in the basement and a bed that is 140 cm wide.. When I say that we book a standard room as it was stated on the hotel.com website it was a 180 cm bed or 2 90 cm beds on each side. then she apologized at the reception in a very rude way, but was able to arrange it for an extra fee of 200 francs.. the toilet at the top we got after we had to pay extra for, could barely flush. we had to take an extra bucket of water to help flush. On the door to the toilet it says that it can take 3 to 10 minutes to get hot water for the shower.. In reality 15-25 minutes. Can absolutely not recommend this hotel, I am a gold member on hotels.com because I travel a lot.. This is the worst of their hotels they have and recommend. Still hoping for a response from them.

Basic property. Price was fine for the area.

I was deeply disappointed when I arrived to see how misleading the online representation of the building and the accommodation was. The room was horrible - according to the website and to reception, it was one of the better rooms. Calling it a shared bathroom was ridiculous. The number of bathrooms per room was concerning - with babies also present in the hotel. There are 3 toilets for 14 rooms (most with double or triple occupancy), with only 1 shower. The room itself was dirty, the walls were heavily cracked and discoloured, likely from water damage. It did not match the photo. The bed was warped and mattress unusable. Perhaps the most concerning part was the weird cover (a painted sock?) that was put over the fire alarm/sprinkler in the room, causing us to feel unsafe with the number of guests, the heat, and the altered fire safety. Reception shrugged his shoulders and was unconcerned. I requested a refund which was met with I cannot do anything, I requested to speak to management and was given an email as the only way to contact management. The reception (Diogo) was rude, completely unwilling help, and offered no customer service. When told we couldn’t stay, reception said if we weren’t happy he wanted the key back, meaning he is going to resell the room. I explained that it was problematic the he was doing nothing to help fix the situation. I was sworn at and belittled for renting “such a disappointing room.” I was told, “we’ve been here 20 years. We’ll be fine.”

OK for a cheap stay over in London. Its location is very convenient for Victoria stations (coach & train) , the area is very quiet with plenty of pubs and restaurants. Room was sparse but had tea & coffee making and a TV. Small hand basin with a very low water flow. Shared bathroom/toilet facilities but I knew that when I booked,

Reception was staffed politely and room was decent value. Small rooms but you get what you pay for. Amenities were inconsistent (e.g. fan did not work), but sheets and towel were clean!