Still having poor counter services as few guest been complaints before. Arrived earlier 14:15, after check in told to collect room key at 15:00. At 15:00, time wasted because have to que again together with those new guests and those just arrived for check in. They have two lane, one should give priority to those just collecting keys. Booked a Beach Villa Premium and requested earlier to have decent location. But given a room opposite pool and main walkway. Noises were disturbing privacy when you are in room.