総合評価とレビュー Residence Hotel Hakata 13

We waste time by taking taxi there but cannot enter caused of the location of reception is now same. We had to walk to the reception around 1.2 km to get the pass word to open the building. Yes, I feedback to Traveloka and they show me it is already mention in the booking form. My question is why the Google map showing on my mobile phone as hotel location. It should show reception as destination, right?