I had two confirmation emails, after I paid, from Hotels.com telling me that I was booked into Complex Algaida, Block A, Apt 610 stating that it was a one bedroom apartment with a double bed and a sofa bed with free wi-fi. I know Algaida and was happy. On arrival I discovered that I was with Hays Holidays in another block Puerta del Mar in a very dirty studio with just one very uncomfortable sofa bed without clean sheets and no free Wi-Fi. The apartment stank of blocked drains. Why the sudden late unannounced and unacceptable change of my booking?

The Googe Map link for the property address is totally incorrect; it takes you to a property some 2.2km away. The apartment is listed with a double bed and a roll-out double bed, a bedroom and free WiFi.It is a studio apartment with no bedroom, no double bed (there is a roll-out bed settee in the living room. There is a €55 'cleaning' fee charged locally on top of the accommodation fee. The sliding balcony door is insecure, even when correctly locked it simply slides open so don't leave any valuables in your room. The hot water disappeared o day 2 leaving me to shower in cold water. Not ideal in February. I will definitely NOT use this property again