We have stayed multiple times, never had a bad experience. Staff are perfect as is the room.

The room was absolutely spotless and big and comfortable The staff was absolutely amazing, very accommodating and a helpful

Great location, nice room. One wide pillow was unusual and not very comfortable but otherwise great stay

This was a quick overnight stay before airport early in am. I am picky about my places even if quick and i booked here because of reviews.... the staff was over accomodating in coorespondance regarding a request. They kindly obliged my request and for that this is a 5 star service... The beds are like temperpedic and comfortable and pillows likewise. Our room 104 was very small like a box but clean and adequate. I do not like the window had a rolldown baracade..could not get fresh air or see out. Very dark with lights out. Despite being ac on.. at 845pm upon arrival there was hardly any circulation amd hot. Shower is hot. Bring amentities like shampoo and such are none Cigatette or some kind of burn in comforter. That is a turn off. Otherwise did not get to use restarant.

Perfect! I stay in a lot of hotels and I can't remember the last time I had better value for money. The room was a reasonable size with a large shower and all the facilities one usually expects including a fridge and a hairdryer. It is 2 miles from Alicante airport so the ideal location if you have an early morning flight or arrive very late and don't want to drive the same evening. Torrelano itself has several excellent restaurants and plenty of bars. We will be staying again!

The reception desk was closed because we arrived so late the check-in process was tedious and confusing using the machine outside the hostel. However, we were helped by other guests. We also had our suitcases carried upstairs. The room was large and clean. Bedding and towels clean and fresh. The bunk beds were not particularly welcome for 3 women in their fifties but we coped. 12 o’clock checkout was appreciated. The vending machine in reception only took coins which none of us had. A change machine would have been ideal, or a vending machine that took cards.

La limpieza es totalmente satisfactoria todo muy limpio y muy cuidado, el estilo rustico de la habitación me encantó. El trato del recepcionista fue encantador y la comida super deliciosa. El trato fue inmejorable, me agrado mucho la estancia, volveré a repetirla porque me encantó

Venligt personale, god og effektiv service Tæt på lufthavnen i Alicante

The staff was unbelievable and made us feel at home we now love Spain

Nice hotel with great service and friendly staff

Værelset var rent, men ret slidt. Vi havde en enkelt overnatning inden et tidligt fly - taxa til lufthavnen koster 18€. Husk for guds skyld ørepropper - der er absolut ingen lydisolering på hotellet. Vi kunne høre, hvis der blev hostet på gangen eller værelserne ved siden af.

We needed a room that would sleep 3 for one night before early morning flight..was perfect. Stayed last year.. so knew how good it was..did not eat

Ideal place for us. Near Alicante airport to catch flight next morning. Restaurant is good. The room is clean and spacious. Staff very helpful even helped with luggage and booked a taxi for us to airport. One thing to mention tge air conditioning was not great in our room

The noise from other rooms / guests was atrocious - police had to be called went on until 2am no one in site to deal with problem - no sleep rooms not soundproofed terrible stay

Excellent. Check in over the phone for someone not great with technology was easy. Room very clean and near airport.

We have stayed in this hotel before and liked it. However, I am sure the listing said it included continental breakfast. On check in we were advised that breakfast was not included and that on Saturdays the breakfast started at 8.30. As we had to leave at 9.00 to get to the airport, this was ok. But when arriving in reception at 8.30 both the reception desk and restaurant were closed. Saw one of domestic staff and was told breakfast on Saturday starts at 9. Fortunately we were able to get some breakfast at a lovely bakery nearby. The air conditioning in the room was very poor even when set to the highest setting. We went to reception and received a portable cooling unit which helped a little but was very noisy and we found it impossible to sleep while it was functioning. Disappointing after previous positive experience, although I recall that on Sunday there is no breakfast at all. The hotel is ideally situated for the airport but needs to update it’s air conditioning and maybe review it’s breakfast times.

The place was great and very friendly staff

Really nice hostel. In decent reach to the airport. We arrived at 22.30 so did the machine check in with no problems. The restaurant had stopped serving so we got a takeaway nearby. Was fairly noisy until 12.30 but late night idiots kept banging around the corridors in the early hours. Apart from that the beds was comfortable and clean.

So noisy. You hear EVERY sound from the other rooms and outside. Worst night I have ever had!

Perfect location. Nice staff