The room was ok. The staff was neutral. What made our stay terrible was the breakfast, there was only 1 waitress for at least 8 tables, of course she was overwhelmed. The breakfast was buffet but even arriving 1 hr before it finished, didn't guarantee having a tasty breakfast; most of the dishes were gone (i.e. waffles). It was such a mess that some people opted to prepare their own breakfast with the appliances available in the breakfast bar (toaster, oven, kettle). We will never come back to this hotel.

Breakfast ok rooms ok

Great overall Definitely stay again

Great stay

Empty shower bottle in the shower. The remote had fungus growing on it. Had a lot of back and forth for this. One of the towel was torn. When I mentioned all this during check and the response was ‘ok’. I was hoping for a more emphatic response as I had paid for 2 rooms.

Clean tidy easy parking right by the motorway

Very quick and friendly check in. Took less than a minute. Room was basic but clean. Kettle and a selection of teas and coffees. Breakfast on the following morning (Saturday) was between 8am and 10am, unfortunately didnt suit me as I had to start earlier in the day. Over all, I would stay there again

Staff were very helpful, straight forward to checking in. Clear instructions to where our room was and information on timings for breakfast. Large selection of drinl on draft.

We were given a double room when a twin was booked. No towels and toilet seat broken. When towels were requested we ended up with six bath mats.

Room and immaculately clean. Comfortable bed, nice spacious room. Easy parking. Staff very helpful and friendly. Great breakfast.

Room in main house - tired , Wet carpet from radiator leaking, toilet seat nearly falling off and dangerous. Rooms in new extension are much better. Good value but need more staff! We were ignored again during evening dinner - there’s simply not enough staff! This happened last time. No interaction at all after meal was delivered- so they lost money on desserts and coffee and more drinks. Won’t eat there again. Food was actually good ( steak)

Valentines evening with overnight stay. Check in easy, mostly done online prior to arrival. Room was good size and very clean, hotel situated along side of busy A55, but road noise in room was minimal. Had small lunch and then dinner in the evening, the service from Heather was excellent, full of smiles and attentive, even though it was busy with the amount of staff they had on serving. She just gave that little bit extra that made you feel well looked after and that she care about your experience, thank you Heather. The other staff were also great during this busy time. Had Sirloin for mains, ordered rare and it arrived medium well done, staff kindly returnedit to kitchen and were apologetic, reurned within 5 mins, it was cool and raw in middle, wasnt going to send it back for 2nd try so managed to eat about half of the outside part, I wouldnt recommend it priced at £21.29 plus £2 for peppercorn, served with 2 dried up flat mushrooms, half tomato, garden peas and some rather lovely chips. Overall, staff were great, although very busy and took a while to order, steak was below par and wouldnt order it again, room was clean, comfortable and quiet

Lovely clean and comfortable room, friendly staff. Plenty of free parking and an EV Charger on site. Have stayed here many times and never had any issues. Great value.

Clean room, good value for the price. Remote for the TV didn't work. I reported it and after about an hour, the chap in reception showed up with another remote. We ate in the restaurant and the food was ok.

Love it here always stay clean great breakfast comfortable bed alwys lovely staff.

No room available

The room was tired looking and worn but it was clean and nice and big, bed was comfortable and the shower was hot so perfectly acceptable for one night and great price

The room was clean, cosy, comfortable and spacious. There is a good restaurant on yhe ground floor.

Welcoming member of staff but clearly there needs to be more staff available one person front of house doing many jobs is unfair and unrealistic when checking in or at breakfast. Room wasn’t ready on arrival after long journey was still being cleaned I was told to sort it with reception. I was offered another room. Breakfast choice of smashed avocado and poached egg wasn’t great at all but felt the singular member of staff had enough to deal with, without a complaint regarding my breakfast on top. Overall the stay was ok the hotel was nicely situated, needs updated and most importantly more staff availability for guests. No issues with waiting but it doesn’t look good when one person is trying their best to do it all.

Pleasant room and warm welcome by friendly staff, great location easy to find close to the main road