In front of the town center (although there are some steps from the street). Staff is very helpful, room is clean, coffee/water service at the lobby, breakfast was also good. Very recommended.

値段に値するサービスと施設。安心して過ごせる。 朝食もおいしい。　 日本料理店が併設されている。

建物新しく、すべて概ね良好でしたが、少々寒気が遮断しきれてないところがあり、そこが残念なところでした。すきま風はさすがにないのですが、断熱が十分でない部分があるようですね。

ホテル関係者の対応、環境、ホテルロケーション、全てを総合して最高クラスと感じました。チェックインは実にスムーズに完了し、関係者の対応は実に笑顔で懇切丁寧であり、事前の他者評価に間違いは全くなし。朝食も大規模ホテルのような多種多様な食材ということはないものの、実に十分。部屋は清潔で広さは個人的には十分、清掃員の対応も笑顔で気持ちのよいもの。夕食用レストランは建屋内に無いからこそ、周辺を散歩するきっかけになる。眺望もよい。日本人観点で問題なし。個人、カップルにはOKなるも、自分が滞在した部屋ではファミリーには向かないと思った。

Clean room and spacious bathroom. Lovely heated footing in the bathroom! Bed very comfortable and great blackout blinds. Nowhere to unpack / put clothes and bags and this was the only downside to the room. Staff very friendly and helpful. Breakfast buffet plentiful, varied and fresh.

Klein, aber fein. Mitten im Ort gelegen sind alle wichtigen Dinge gut erreichbar. Der Service stimmt, das Frühstück umfangreich und gutes

This hotel get 4 out of 5 stars as an objection to all hotels in Longyearbyen. There is no reason why they are so high-priced except that they can get away with it. The Vauilt is not quite as bad as most of the other hotels on this count. Now for what a traveler might want to know.... The free breakfast is excellent. The room doubles as a sushi restaurant at night. As a sushi restaurant, I would give them a B. The location is in the heart of town (both blocks). The staff is incredibly helpful. The rooms come with blackout drapes for those that need them. They are very clean, as are the bathrooms, but there is no desk so computer work is difficult. I have stayed here before and will again.

Friendly staff. Great Japanese restaurant on site.

Hotellet lå sentralt til butikker og restauranter. Hyggelig og behjelpelige ansatte. God frokost.

Very central. Just a short walk to all amenities. Quiet and accessible. Probably has fewer facilities than the other hotels in the same hotel group but it’s not an issue. Serves as a base. Up to the guests to decide how much they wish to explore. We took the snowmobile tour and it was splendid.

Dårlig og trist rom - utsikt rett i en søppelkonteiner . Frokosten var heller ikke noe å skryte av . Mao dyrt og dårlig !

Fint rom, veldig god seng! Hyggelig personale. Veldig sentralt!

Venligt personale, rent værelse

Good and staff are helpful

Everything was great, very comfortable.

Nessuno mi ha informato che l’ hotel the Vault era chiuso . Ho scopeeto da sola la riprotezione

Supert hotell og meget bra betjening

Excellent location, abundant breakfast, and friendly service.

centre of the town close to everything. nice cozy hotel with nice facility and friendly staff

Svalbard Hotell -The Vault was a perfect no-frills base for my six day visit to Svalbard, including each day an activity organised by Svalbard Adventures, with pick up and return from The Vault. The front door is open 24/7, with a usually young member of staff on reception. Access to the room is by code, with a comfortable bed, a very odd TV (which seemed to show the same programmes very day), and an excellent shower. My room did not have a desk, which was awkward. The black out blinds were effective. There was a full buffet breakfast every day in the breakfast room - which became a Sushi and Noodle restaurant in the evening. I tried it on my first evening, the huge menu was surptising given that all food is imported into Svalbard. Most days, except when on the excellent 6 hour glacier cruise, I had lunch in the popular Gruene Cafe, brilliant sandwiches, and interesting people (from 42 countries) to talk to. Evenings, except for the Wilderness Evening with Reindeer Soup, at the Stationen Restaurant opposite the Kronenbourg Pub, good hamburgers. Both a few minutes walk from The Vault.