Room is clean and has good facilities. Also, it has good restaurant. However, staff's English capability was so poor that it was hard to communicate with them. Although a few staff could speak English, most of staffs cannot speak at all.

It’s breathtaking lake view, the pictures on the website is not doing its justice. The pool indoor and outdoor both are great, the water play ground is lovely.

Best Hotel Room. Wonderful size with amazing view and comfortable window seats. I loved the large bath tub and the shower. This is a very chinese hotel, I only saw one foreigner. The pool is misleading in the photo and a bit strange. the Marriot shares the pool and the fitness room with the Renaissance hotel next door AND there is no Hot Tub. I actually choose this hotel because of the hot tub so I was disappointed. Further, the pool and fitness areas are in a separate building between the 2 hotels. You have to wade past reception and go outside to get to the pool area. Also I forgot that in China, in order to swim, you need to wear a swim hat and for men, you need to wear a chinese style bathing suit. Western style bathing suits are frowned upon because they look too much like shorts. The Marriot and the Renaissance hotels have prime location in the area and is convinent to see all the local sites. Only 1 of the 3 restaurants for dinner was open and we couldn't get a reservation. This was strange because the hotel seemed packed with Chinese Families out for the weekend. Then... we took a taxi to the nearest restaurants.. and bumped into all the hotel families. obviously the local restaurants are going to be much cheaper than the hotel. This hotel is a lovely Marriot but very Chinese. Good luck finding a hotel staff member who speaks english!

Perfect location. You can see the fabulous Taihu lake scene from the lake view room. All of the staff are friendly and helpful. There was even a night swimming pool party for children when I stayed there. And the breakfast is also good. After all, the hotel is quite lovely.

Excellent service, specially Restaurant & Bar staff.