The property was well maintained, the main problem always miscommunications between guest and staff, they were not try to understand what guest request properly. And simply make something not on the request (on restaurant experience) the most bad experience on restaurant. The restaurant staff, young lady with short hair, is not helpful and not friendly when I come to restaurant. This hotel located in small town, please make sure book for dinner and breakfast, my experience the front office not offering to reserve for dinner. I simply coming to restaurant and surprisingly full booked. And I don't have any option what to eat that time. In the condition I was arrived from far away and can't take dinner, can't order food, outside heavy snow all places was closed, I complain to the hotel and nothing they can do. I come on snow season, with that price and services were not reasonable! 👎