I always like to start with the positive and that was the staff being very helpful and the bed being very comfortable. Sadly the room was in a sad condition. Needs some tlc. Torn wallpaper, hole in wall, hole in door, dusty lights, no mattress protector, duvet torn, duvet cover non closing so duvet came out, dirty tea spoon, stained carpet and absolutely no basics like a glass for water, hairdryer, shower gel or tissues. The chairs were small and uncomfortable if you wanted to watch TV. In general it's not a fair price for a decent room as the standard is so low.