Facilities: 8/10 I have mysophobia but when I entered the hotel, especially the restroom, I had no fear. The hotel itself looks so “romantic” and of course, my cozy room was warm, comfortable and clean. This is exactly the first time I stayed in such a hotel that looks so “botanic” like this. And the neon lights “Em Oi” was cool as well :)) Similarly, I liked your wheatstraw toothbrushes as they are great for our health and the environment too! Customer service: 9/10 It is understandable that buffet table cannot be set up due to the amount of tourists, recently. However, to prevent guests’ frustration, the staffs offered us a menu to pick our food and directly bring then to our guest room. On the other hand, they kept the conversation continuous by asking questions like “How long will you be staying here?”, “What places have you visited?” Or “How do you feel about Em Oi?”. By this way, the staffs not only showed their hospitable attitude towards us but also their enthusiasm. Recommendation: For the betterment of Em Oi’s ambiance, you may add some candles or anything that make a good scent in the lobby, where impresses us in the first place. Sweets or little glasses of beverage can also be prepared when you welcome your guests.

ニャチャン市での休暇は1泊だけでした。エムオイホテルを選びました。ここはリラックスするのに最高の場所です。空間はまさに4つ星にふさわしいクオリティです。ロビー、レセプションエリア、レストラン、プールからの景色には本当に魅了されました。スタッフはとてもフレンドリーで親切でした。寝室からは美しい海と街の景色が楽しめ、本当に満足しました。来週の仕事で必ずエムオイホテルにまた泊まりたいと思っています。