Great hotel in a fab location, will be back again

The hotel was well located to see all attractions, the lobby area was really great idea for chilling out, playing games and socialising, nicely done and you can see that the space was invested in. The breakfast was delicious and plenty to choose from hot, cold options, cereals, drinks. The room was small, but nice, bed was fab, had a great mattress, but nowhere to put jackets,clothes - not even few hangers only two hooks - not practical at all?! Bathroom was tiny and the sink was blocked with sitting water on arrival and unable to push plug to drain, when advised team on reception only the second time around girl came up equipped with knife already to flip the plug open - so this was an issue prior, scratches on the plug are visible - it should have been fixed as you could see staines around the sink where water sat previously - sink+tiles could be cleaner. Overall nice stay, with minor fixes. Thank you

Brilliant hotel, comfortable beds, excellent facilities and staff

Super helpful staff and breakfast buffet was an added plus!

I liked the fitness room, the breakfast, the welcome drink and the location. Perfect!

Great hotel, well located and we had a lovely stay there.

Fab location and fab hotel

Great hotel. Centrally located. Kind, efficient staff. Very nice bar. We really enjoyed our stay and will definitely recommend it to others.

Nice hotel, fairly central, good breakfast buffet, clean and attentive staff. The only challenge is parking but that is the whole city and not the fault of the hotel. There is a nearby parking structure but pricey. If you look around on Google maps you will find other a little further and outside the "center" that are less expensive.

Mooie propere kamer. Lekker ontbijt. Enige minpunt: geen parking Perfecte tussenstop.

The staff were welcoming and friendly. We ate supper there the first night, but were unimpressed with the burgers and nachos. The TV in our room was damaged but if didn't stop us from the late night Tipping Point binge... The air conditioning seemed to be struggling and never got cooler than 20 degrees. That said, we were happy with our stay and would return.

Lots of selections. Unfortunately the hot options ie beans, mushrooms, were cold as the hot plates not switched on. Disappointing. The orange juice was very weak. The coffee from.the machines had a very sticky froth on top. The toast was good but there were no jam dishes to put the jam in! All in all not good. Maybe it was a one off experience but it will be hard to forget. We paid £15 each. It was refunded.

The hotel has a fun, modern vibe. The staff were friendly throughout our stay, and we really enjoyed the little extras that made the place feel unique. The arcade machine was a fun idea, although it was only partially working during our visit. The biggest issue was that the air conditioning in our room wasn’t working. The room became very hot, and while the staff brought us a small fan, it didn’t do much to make the room comfortable. The staff did try to make things right by offering us complimentary drinks, which was a nice gesture. Unfortunately, we don’t drink, so it wasn’t really a solution for us. I asked if we could either switch rooms or receive breakfast instead, but both requests were denied. Overall, it’s a fun hotel with friendly staff, but the broken air conditioning and lack of a meaningful resolution left us disappointed.

We were able to get into our room early which was a bonus. Room itself was clean and comfortable. Bathroom was nice and shower was great. We opted for the included breakfast option which was really good. Hot and cold items and lots of selection. The location of the hotel was perfect for us. We were able to walk to almost every place we wanted. It is also on the City Sightseeing red bus route (between stops 5 and 6) which we took advantage of. Also it was only a 15(ish) minute walk to the train station. Would recommend and definitely stay again.

Great location, very clean, friendly staff lots of games and amenities in the hotel

Basic hotel, no phone or fridge in room. Room very small. Location brilliant. Wouldn't stay again, not my standard.

Excelente localização e hospitalidade!

Nice clean modern hotel in a perfect location for what I needed and the bed was very comfortable. The only downside is that I didn’t find the staff very welcoming or helpful. The barman in the evening didn’t seem to know what he was doing I think he was new but he came across as rude and made you feel like you were a big inconvenience to him when asking for a drink.

The personal is incredibly friendly !!❤️

It was a very lovely stay, we loved it, hotel had an amazing vibe and good selection of food and drinks, the food was overpriced for what it was but it was still very nice. The drinks were very overpriced but its york so you have to expect that, its in a really good location close to the centre, the air-conditioning was either broken or not working correctly in our room but other than that it was an amazing time and would definitely go again.