人気レストランが併設されているためか、スタッフの方が忙しそうでした。 でも、フレンドリーなのでそれは良かったです。 早めに到着し、荷物も預かってもらえました。 ただ、トイレにトイレットペーパーがなかったのと、タオルセットが1人分足りず、それらをリクエストしましたが、忙しくてなかなか持ってきてもらえず、待ちくだびれて取りにいきました。 コンセントはやや少なめ。 エアコンはなく、ポータブルヒーターがありました。パネルヒーターが作動していないようで、明け方ポータブルヒーターを使いました。 エレベーターはないですが、小さなスーツケースで2階なので問題はなかったです。 街中のとても便利な場所にあるのは良かったです。

ホテルが親切でした

The room was clean but bathroom and the room itself looked tired and needed a bit of decorative attention. The veggie breakfast was good and there was plenty to choose from. The staff were polite and friendly.

Yes the breakfast was nice

Really nice stay. The only downside was the 7 minute walk to the nearest car park. Not a big thing I know but further than I anticipated

Yes the room was clean and the staff very courteous. Room was at the top of the house and the stairs (for me) were difficult. My new knee aside we did ask for a double room but had to settle for twin beds. As I had already booked a room for April we did try to make some amendments but it seems like we will have to wait and see. Food was good though.

Cancelled room told not to turn up was told a refund would be processed and was not done! Took literally 30+ calls to even get an answer from the hotel. No help from hotel to arrange alternative accommodation. Would really recommend choosing somewhere else!!!!! Disgusting way to run a business!

Room was clean & comfortable

Great place to stay with dogs! Lovely walking areas within the location. Clean bedding and towels.

The radiator wasn't working,but the manager sorted that. The room was of good standard for the price. Breakfast was to order plus cereals etc. And under a tenner! I've had some terrible buffet breakfasts in hotels before. The only downside was I parked the car too far away in a public car park as there is no on site parking. I later found out there was a nearer car park, but mine was only about 10 minutes away. I expected more noise from outside at night, but wasn't disturbed.I always travel with an eye mask and earplugs just in case.

Room was good. Not the best shower though. Slept well

Comfortable rooms, friendly staff, nice breakfast

Upon arrival, no one escorted me to my room or even showed me where it was located. The receptionist simply pointed toward the double doors, leaving me to navigate the hotel on my own. When I finally reached the room, I discovered that the bed was broken—the mattress sagged heavily on the left side, making it very uncomfortable to sleep. There was no drinking water provided in the room, so I had to go back to reception around midnight to request some, and I was given only one bottle. The kettle in the room was also empty, which meant I had to fill it using water from the bathroom sink just to make a hot drink. Later that night, I ran out of basic supplies such as water and sugar, and once again had to call reception to request them. Overall, the experience was quite inconvenient and far below expectations.

Comfortable hotel set in a great location in the heart of Brecon.

Clean and good value for money

Really nice staff, comfortable hotel, good bed and clean room Just needs a tiny bit more attention to detail but would and will definitely stay again

Had to move rooms due to no tv remote. Staff gave us a replacement but still didn’t work. The room they gave us was less superior than the room we booked. Hairs found in the bedding and in the bathroom along with dirty black mould.

Great place to stay in the middle of Brecon town centre, with cracking places to eat nearby including the hotel itself. Staff were very friendly and helpful.

Staff were really helpful and friendly. Hotel is in a great location. Room was a great size and excellent value for money.

Clearly more time has been applied to tech than the hotel from repeated emails to me. Staff were friendly and nice but the property looks in need of updating. WiFi was not available in our room despite asking and bathroom was a little shabby with the shower hose not even long enough to accommodate my height. This isn’t a huge criticism as everyone was working hard, but maybe the people who have the money (Marston advertising blutacked to the wall) invest a bit more