Air con didn’t work in one of the bedrooms and had to leave to find somewhere else to stay. A shame as otherwise the hotel was nice. It was the hottest day recorded in London so in fairness it was hard for aircon anywhere!

We only spent 1 night here so it was very brief - however…..our room was beautiful (Mary on the top floor) and well appreciated after the previous 2 nights spent in another property! We were there during the heatwave and despite our room being amazing unfortunately it was like an oven. No air-con so a large fan was provided but it barely took the edge off. I’ve never had such a hot nights sleep in my whole life - almost unbearable and needed frequent trips to the bathroom to wet flannels to lay all over me! Being on the top floor probably heightened the heat as well. Not sure what the answer is but something needs to be improved for situations like this again. Only other whinge is that the WiFi wasn’t working - just kept saying ERROR. Moaning aside, this was a beautiful property in a nice little area and I wouldn’t hesitate to return.

Exceeded expectations, comfortable, good area, very nice coffee!

What a fantastic find this was ! Next to the tube so easy to get to theatre and King’s Cross station. The pub is huge, taking the bottom floor with a mixture of indoor and outdoor bars. We were in the Charles room on the third floor. We had kettle and coffee machine, shampoo, conditioner and body wash, windows that opened and an extremely quiet fan, tv with every channel available. The bed was a king and extremely comfy Plug sockets and usb and usb c ports next to the bed. Our first day was a rush as we had theatre tickets but the following day we didn’t move. We stayed in Leytonstone and the pub. We hadn’t realised but they offer entertainment each evening in the pub. Friday was “drag bingo “. What a brilliant night we had. We had an evening meal there before playing bingo. The food was brilliant. Highly recommend the focaccia with feta and sun-dried tomatoes and the battered haddock. The chips were sooo good ! Plus as a resident you get 20% off food and drinks purchased as the bar. Staff were so friendly and kind and we would stay here again without hesitation. Highly recommended.

Great room in a great place. Shane they don’t do breakfast but hey…

Stayed on Queen floor with a great view of the city. Room was impeccable and comfortable. Walk-in Shower was fantastic. Bed was very comfy too. Really enjoyed this stay. Would come again.

Fab staff - perfect location for visiting friends. Would stay again

We stayed here while our friend who lives nearby was having a baby. It was perfect for that. Very stylish and clean, a refuge for us while we felt able to be on hand for our friend.

very pathetic customer service

A lucky find! Convenient location, close to Leytonstone underground station. Perfect as we had tickets for ABBA Voyage. We booked three rooms, all slightly different, very comfortable, lovely decor. Had food in the pub, typical pub food, reasonably priced. We would definitely return.

Voor 3 dagen is het een prima hotel, leuke kamers met een gezellige bar eronder. Maar daarom ook wel weer minder dat je niet vroeg naar bed kan want dan wordt je door de muziek het bed uitgetrild, zelf met de ramen gesloten.

The room itself was nice enough, although not as good as the room we had last time. There was a party going on in the pub until 1am, lots of street noise and cars racing up and down the road, so we didn't get to sleep until gone 1am. However, this was to be expected in Leytonstone High Street and above a pub. What was NOT expected, was some random man walking into our LOCKED hotel room at 7:30am! Somehow, this person had entered the supposedly secure building & despite us locking the door from the inside, using the outside handle just unlocked and opened the door without needing the key card. Luckily I was able to get the man to leave but anything could've happened (especially to a female staying there alone) and my partner was unable to get back to sleep afterwards. We'd been out all evening whilst the party was going on & anyone could've come into our room, taken our belongings etc. I've contacted the company that owns this venue by email and phone, but have had no response whatsoever. It would seem they don't care about the security of their guests, once they have your money. We certainly won't be staying here again.

Great stay, comfy and quiet, and the food at the pub was great and reasonably priced.

Extremely comfortable stay, pub food very good, very easy to access by tube, has a very good two nights.

We stayed one night for a family event in November 24. Both the pub and the hotel were wonderful! The room was super clean and extremely comfortable. Although there was a DJ playing, we heard nothing from our room. On top of this, it was in a great location with plenty of shops and food around, plus only a 5 minute walk to the tube. Thank you so much and I would recommend you to anyone needing to stay around the area!!!

Great location close to transport, fab staff and buzzing atmosphere.

Hotel is full of charm. Family room is on 3rd floor (no lift) and very comfortable. Lady at reception is very welcoming and super helpful. Just make sure to double check the check-in time. Reception is closed and empty before then. It's impossible to park in surrounding streets between 10 am and 2 pm without a special LSE permit. Tesco nearby offers 3h of free parking. Leytonstone station is a short walk away. "J'adore" bakery next door is a good option for breakfast. All round a good experience.

Great stay, fantatsic value for money!

Great little hotel had everything we needed

Lovely room, very clean and surprisingly quiet. Check in was easy. Excellent value for money.