とても気持ちよく宿泊させていただきました。ありがとうございました！

部屋は広くて きれいで快適でしたが とにかく フロントに問題がある。まず チェックインに時間がかかりすぎる。

ユニバーサルに行くのにはシャトルバスがたくさんあってアーリーエントリーもあるのでとても便利だと思います。 しかし夜中に到着してチェックインの長蛇の列を見た時にはほんとうに愕然としました。1時間半かかり疲れが倍増でした。 ホテルの客数の割にはフロントが少ないと思います。 客室は清潔でした。ブランケットがなかったことと部屋の壁が薄くて何もかも聞こえると、廊下からの声がうるさいことがとても残念に思いました。

The room was clean, and the number and arrangement of outlets were perfect, making it a very comfortable place to stay

部屋が広くて良かった

お値段以上の宿だと思います。 近くには24時間営業のドラッグストアがあり便利。お部屋は綺麗でホテルでの買い物や食事も充実。ユニバーサルへのバスもわかりやすく。アーリーパークインもユニバーサル入り口でチケットとホテルキーを見せれば入れさせてもらえます。チェックアウトはオンラインで可能で、ルームキーはお土産として持ち帰りもできます。

ユニバーサルオーランドに近く、パークへの無料シャトルバスがあり、パークには簡単に行くことが出来ました。オフィシャルホテルの特典も使え、価格的にも押さえめなので満足です。バスタブはなくシャワーのみです。スリッパと歯ブラシはないので用意が必要。お部屋は天井が高く広めでした。

電子レンジを各部屋に設置してもらえればなお良いと感じました。チェックアウト日のスーツケースについても預かってもらえて、車の駐車も可能だったのがありがたかったです。

…

Excellent

Buena opción

The check-in process was very long way, overly complex. It took an hour of waiting in line and another 45 minutes going through the check-in. A store contrast to the Disney experience for checking into their hotels.

Clean room

Staff was fantastic as always, this is our 4th time staying here and I couldn’t recommend it enough.

We chose this property mainly for the frequent free shuttles to the parks. It was a mostly comfortable stay and the text concierge was helpful. Loved the oversized pool, just wish it was a little deeper because it was mostly around 4 feet max. Also felt it should have had microwaves in the rooms as almost every other cheap hotel I have stayed in, has offered them, and this hotel was not cheap. We also had a few issues with staff. On the first day we tried to exchange our military discounted Universal voucher for tickets at the ticket counter, but they told us they couldn't accept our veteran label on our i.d. We were worried that we would have to pay full price, but we had zero issues getting the tickets at the park. The hotel staff also locked us out of our room one day due to finding our licensed handgun that my husband carries for protection. They didn't notify us of this at all. They confiscated it until we checked out, and did let us in the room after that. I'm honestly not sure I would stay at a Universal hotel again. My husband definitely wouldn't. The value doesn't feel like it's there.

Happy

Appreciated the opportunity for early check-in! Super convenient if visiting the Universal parks with easy shuttle transportation available throughout the entire day. Pool area and food cafeteria were great as well.

As we had a 3 week stay, the laundry facilities were extremely useful. The excellent location made it handy for getting around on public transport and the universal transport was frequent and efficient.

We had a great stay at this hotel! The location couldn’t be better — just minutes from Universal and easy to walk to nearby restaurants and attractions. The shuttle service was super convenient and made getting around stress-free. The hotel itself is clean, family-friendly, and comfortable, making it a perfect spot for a fun trip.The only downside was the market restaurant — while the food was decent, it’s definitely overpriced for what you get, and the menu could use a few more options. Aside from that, everything else was fantastic. We’d definitely stay here again!

Localização privilegiada, hotel em ótimo estado de conservação, limpeza , funcionários atenciosos e educados! Ótimas opções de alimentação! O único fator que considero negativo é o elevado valor da diária do estacionamento para quem é hóspede do local.