総合評価とレビュー Rainbow Towers Hotel And Conference Centre

広い敷地に、セキュリティゲートも備えた安心なホテルです。ロビーも広い落ち着くホテル。古さはかんじましたが、ゆっくりリラックスできるホテルでした。

高級な感じはしなくもないですが、部屋の状態は貧弱です。暗いし、使えない電気スタンドはあるし、コンセントは充電に全く不向きです。チェックインも人がおらず、10分位待たされました。ダウンタウンの外れなので、買い物とかは全く不向きです。 一応高級ホテルらしいので、そのつもりでボロカスにいっていますが、宿泊自体に不都合はありません。念のため。 あと、ブラワヨ行きのバス（citi liner）は、ホテルの北西にあるコンベンションセンターの更に北西の駐車場（ホテル敷地内）から出ます。乗る人がいるか知りませんが、これも念のため。

check in後は全施設の利用を部屋付けできるのがホテルの常識であり、当ホテル以外では経験皆無の事態に遭い驚いた。食・飲の度に現金を請求された。勿論、そのような煩わしい要求を受け入れる筈はなく断固拒否した。けしからん事に、reception deskまで同行させられてdepositの手続きをしたが、それなら何故最初にそれをしないのか。次に、料金は低いが旨い料理はなし。Lounge Barに行っても一定水準の酒類がない。check outの清算時にはAmex cardを受け入れずVISA cardなら可能と来たが、何分繰り返しても認識せず挙句には現金はないかとほざきやがった。そこで、別のマシーンを使うよう指示してようやく支払完了。以上の点はすべて負の評価である。しかし、この状況は当国の現状だから外国人は甘受すれば済むことである。ホテルの中のみならず外でも温厚な人柄にはこれまでのアフリカ１０国中、髄一であった。それに、日本とちがい気温が涼しくて夏季には毎年来たい地域である。

元は良いホテルだったのだろうという雰囲気は残っていますが、親切ではあるもののいま一つ気が利かないというか抜けたところが多いスタッフ、目立つ老朽化といったところであまり良い印象ではありません。この内容だと高すぎる気もしますがコストパフォーマンスについてジンバブエのホテルは全体的にそんなものでした。 レストランは朝晩１階ずつ利用しましたが、夜のほうはかなり期待はずれ。その場で切り分けてくれる肉もぱさぱさで……まあ歩いていける範囲に別の飲食店もないのですが。朝はまあ普通。

Upon walking in to the foyer it is very evident that this hotel used to be grand and glamorous. The foyer area is dated but well maintained. We had to change bedrooms three times until we found a room with an air con that worked well enough. However, the renovated room was very pleasant and the mattress comfortable. All of the staff were friendly and helpful—no fault there at all! However, the prices of things is outrageous. A buffet breakfast is $32.00 and buffet dinner is $37.00. If you need things done in the business center I suggest you try to have all that work done before you arrive. Just to copy one page is $1.00. Other areas such as the gym, sauna, and pool area left a bad taste in our mouths so much so that we didn’t use these facilities. They were outdated and run down and need serious updates and repair. The food was excellent, just a bit pricey. Will we return to Rainbow Towers? Mmm, I’m not sure, it depends on whether they up their game and give you the product you pay for.

Very good location, very good staff

Safe was not working

Perfect for a conference

Good and friendly staff.

Treated well from checkin to dining

just have to fix your access cards

Great location Very good hotel

Very average Hotel

Friendly and very helpful

Very helpful staff, excellent service

The room was spacious and well made but could improve on cleanliness. Electrical jar for making hot water was malfunctioning

Excellent service

3 star

Air conditioning not working in the room.

The staff was friendly, and many of them I assume, tried their best, still, my 5 days in this hotel have been one of the least pleasant experiences in any hotel. 1. Air conditioning didn’t work. Notified the staff on day 1, then on day 2, and so on. Day 5 came and it was never fixed. Harare was about 30• C, nights were hot and uncomfortable, we could barely sleep. 2. Internet was terrible. In the rooms, in the lobby, in the mezzanine. Couldn’t even open my email. Bought a local SIM card and even then, signal in the hotel was poor, I missed crucial work meetings because my phone was unable to connect to zoom. 3. Breakfast is very expensive for what you get. The first breakfast buffet I see where you get a ticket and it is taken away on your first pass. So you can’t eat more- not that I wanted but for $32 per person you would expect better. Internet worked better in the morning so I worked in my room until 10am, missing breakfast time. The main restaurant was packed so ordered room service. My food arrived 90 minutes later. 4. Housekeeping isn’t done efficiently. Every morning I came to my room after working out to find no towels to shower or dry my hands. Twice had to call reception for someone to bring me towels so I could shower. After an hour or so someone would come to empty the trash, then to make the bed, and so on. I opened the door to housekeeping 4-5 times every morning. I wish I could give a better review because staff was friendly but I am glad I checked out.