部屋にスリッパが無かったのと朝食のバリエーションが少ないのは減点項目。サービス全般は素晴らしい。

最悪のホテルです。 予約を取れているのに宿泊を拒否されました。

ホテルは部屋・施設とも満足出来るものでした。　ロビーは広くリラックスできます。　従業員の方も親切でした。　ショップもコンパクトながら販売しているものが、高すぎることなく、いい雰囲気でした。 部屋にスリッパがあれば、我々日本人にはとても嬉しいのですが、少し欲張りすぎかもしれません。

バスタブが独立してあり、ゆったりとバスタイムを過ごすことができた。部屋も清潔感があり、長旅で疲れた体が癒された。一点残念なのは、大人二名の宿泊なのに、スリッパ、バスローブが一着しかなかったこと。

The stay was excellent.

Staff, amenties, food, everything was great!

Beautiful hotel and location!

Very nice staff, nice room, good restaurants

Room was very comfortable and clean, all staff we encountered were very friendly and efficient.

Luxury Hotel with excellent service and wonderful facilities

Staff were courteous. Great hotel.

Very nice foyer and friendly and helpful receptionists. Beautiful and spacious room, well equipped with everything from bathrobe, ironing board, minibar, and more. Also, separate shower and big bath tub, separate toilet - all very nice, clean and comfortable. The staff us amazing: very friendly, welcoming and helpful. All restaurants are excellent.

Everything was top notch. The staff extremely well trained, super friendly. The amenities were first class. The restaurants were excellent and great value.

I don’t know how it compares to other Quito hotels, but definitely doesn’t warrant the ‘JW’ branding. Helpful staff, good food, great gym but a tired, dated hotel in general

Todo excelente!!

Super clean room, excellent staff, lots of little extras like coconut ice cream cones in the lobby one afternoon.

Muito boa. Ótimo hotel, confortável, equipe muito amável e muito bem localizado.

Quarto e comodidades excelentes. Muito espaçoso, ótimo serviço. O chuveiro não era muito forte, único ponto de melhoria. No entanto, me pareceu uma constante em todo o Equador, talvez seja costume local que os chuveiros não sejam tão potentes.

V

Overall, excellent excellent experience.