エグゼプティブの部屋を予約しましたが、スタッフの皆さんに優しくさしていただき、とても快適に過ごしました。ただし、料理については、もっとエクアドルの地元料理が欲しかったです。

ホテルは本格的なジムやレストランが中に入っていて快適でビジネスユースに大変便利と思います。ホテル周辺に洒落たレストランが多く良かった。

キトの新市街は、南米の中でも洗練されたホテルが多いように感じるが、そういったホテルの一つ。清潔感は素晴らしい。宿泊だけであれば価格もお手頃だが、朝食や送迎の費用等も考慮する必要はある。

従業員の方が親切で明るく快適、日本料理店があるのがありがたい。

service is very good. people is very kind. accomodation is a little bit old, but room is clean and renovated. Japanese restaurant is fabulous.

hospitality is perfect. hotel is classical, but room is clean. and they offer us tasty japanese restaurant.

El menú es regular, la atención regular el personal con mala actitud de servicio

Very old hotel. Not updated since 90s I would guess. Staff are procedure based, strictly no access to rooms before 3 and even then my room was not available

Very comfortable and large room. The breakfast buffet is very good and has a lot of option!

Camila, the young lady at the front desk in the lobby, is absolutely amazing and truly outstanding. From the moment I arrived, she demonstrated exceptional customer service, professionalism, and a warm, welcoming attitude. She handled everything with confidence and genuine care, making my experience at the hotel even better. She has incredible potential and clearly goes above and beyond in her role. I strongly believe she should be considered for a higher position. Team members like Camila are a true asset to your hotel.

Wonderful hotel, great concierge and great breakfast

Clean and spacious rooms, excellent amenities, and friendly staff.

Room was very clean. King bed was very firm, almost too firm. Suggestions for a better breakfast - cook scrambled eggs a little longer and add more potatoes like hash brown or whole potatoes smashedr. Add more potato food itmes, like fr

Nice location & property... Some of the Front Desk youngsters came across as immature, unprofessional... I found the amenities (bfast buffet, laundry svce) to be a ripoff; so, I found lcl options myself (bellhops, concierge were useless here)...

We completely enjoyed our stay at the Swissotel Quito. Friendly and helpful staff. Very safe, convenient and quiet hotel. Beds and pillows were very comfortable. The food was amazing. We loved everything and ended up staying longer than planned.

Si.

Good size clean rooms. Courteous staff.

Beautiful, great staff, great location. I would stay there again.

Breakfast had plenty of variety which was good. Better quality tea bags needed for us English guests! And a slight concern with food hygiene maybe needs addressing. Guests have to lean over the fresh fruit in order to get juice, which means their clothes are touching the fruit. Not very hygienic. Room was kept clean, good shower. Food very good in the bar.

Nice lobby and bar area. Great morning breakfast. Very helpful staff.