静か、眺めが最高、スタッフ フレンドリー、 食事がイマイチ、 お土産ショップはおススメ。

素敵な高級ロッジです。何よりも素晴らしいのは高台に建つロッジからの眺め！施設は綺麗で食事も美味しい、一つ挙げるなら部屋はちょっと狭い。エクスペディアに載っていた電話番号は繋がらない、メールの返事もないで不安でしたが、そこはケニア。行けば良いところでした。

ロケーションは抜群、眺めもとても良かった。 窓が引き戸タイプで隙間が出来てしまうため蚊が入って来る。 送迎片道４５ドル、２～３時間のゲームドライブ９１ドル／回、バルーンサファリ６００ドルと安くはないが、内容は満足行くものだった。

国立公園のホテル。部屋は狭い。２泊でいい。 パスタがあるのはいい。

Stiffness great, good, experience

Kids enjoyed the pool. The view is amazing. The weather was nice and cool daily. No AC in rooms, but fans worked very well. We were so tired from safaris that the kids didn't miss we didn't have a TV. Food was delicious, my picky eater ate something every day.

Amazing , would recommend , best view ever

Perfect location. Great service. Nice atmosphere We enjoyed the place.

Inoubliable. Vue sur la reserve, safaris jours et nuits avec possibilité de voir pratiquement tout ce qu' on peut imaginer voir ici, surtout si on vient en période de migration entre la Tanzanie et le Kenya de juillet a octobre. Notez juste qu il faut partir de l' aeroport Wilson des vols internes de Nairobi; que vous changerez d avion car ceux de Nairobi ne sont pas adaptés aux pistes en terre; que si vous voyagez seul, il y a de fortes chances que la compagnie vous fasse payer 2 places sans quoi ils n assureront pas le vol.

The location and the view you have from the hotel is as promised from their pictures. The only establishment within the park. Top service from all the staff. They give you the feeling of belonging and being a family . Special thanks to Duncan, Denis, Grace , Daniel and if you go there make sure you book a spa session with Judy ! Looking forward to go again with my wife ! Safari experiences with their drivers was also top ! Vivian and John were more persistent than us to make sure we will see what we wanted to see

Wonderful service! I'll come back next time i visit the Mara.

Great experience and beautiful property

Heard of elephants, hippos can be seen from the pool area. Amazing views.

We had an excellent stay at Mara Serena Lodge in Masai Mara game reserve. Thoroughly enjoyed ourselves, from the staff to the game drives all were excellent Thank you to all the teams . Tha

Outstanding lodge with the friendliest & most helpful staff. Room was comfortable and view from balcony is beautiful. Our 3rd year staying here & will always stay here if possible. Food is great, dining room folks are top notch. They pack an excellent breakfast/lunch for days you don’t want to dine in. An overall wonderful experience.

We enjoyed our stay here and we would come back. First, a big thanks to Chef Kennedy for preparing meals for my wife Kathryn, who cannot eat gluten, dairy products, oil and red meat. Second, a big shoutout to William W who took care of us on safari! William is great and if we came back we’d request him to take us on safari again. We loved the location of the lodge. The game drives were great and the staff was so friendly. The Masaai warrior (I think his name was Julian) who greeted us was so nice. We enjoyed the view from the lodge and our room. Everyone was friendly and we hope to be back! Bring cash because there is no ATM at the lodge. We wish we brought cash so we could top William and the staff and purchase art during our trip to the village. Thank you all for making our stay pleasant! And thank you William for everything, including hanging out with us as we waited for the airplane. -Nick and Kathryn

Staff were very friendly and went out of their way to make you feel welcome. Fantastic for safari viewing. Great food. All around, great experience.

great rooms and service

Number one the pictures online do not do this place justice!!! it's simply an amazing place... from the views and rooms to the staff the food did I say views... from every place you sit, stand walk around the views are simply awesome!! This was my first time to the Mara however in talking to other guests some had told me that they have been to the Mara 8 times and this place was simply the best ever.. so for me I know know no better however I can't wait to get back to this place... I only stayed 2 days I really needed to stay 4.. and I will next time for sure!

The location is absolutely unique and amazing, settled on a hill with panoramic views of the Maasai Mara plains, from each room. I was able to observe Elephant herds, Giraffes, Buffaloes, Warthogs from my room. What impressed me the most, was the frendliness and professionalism of the staff. They made me feel very welcome every minute of the stay. I approached the desk with a few requests (e.g. to change my room) and all of them were solved without hesitation to my full satisfaction.