チェックインの際に部屋を間違えて案内されましたが、その他は申し分なくフレンドリーな接客、食事もクオリティが高く非常に充実していました。 部屋は思ったより広くなく、少し広めのビジネスホテルのような印象を受けたので、市内の同クラスのホテルと比べると見劣りするかもしれません。

Clean

Convenient yet quiet city location ideal for a business trip. Staff are friendly and welcoming.

Wonderful staff

courteous staff.

Great all round service

This is a nice place for the money in Lusaka. The only beef I had was their poor communication with us regarding the size of rooms we needed. They set us up on the pool deck, and fortunately we had good weather.

Courteous staff.

Friendly staff.

My favorite spot in Lusaka, staff are very attentive.

Well managed with very good food. I appreciated the transparency of Ross, the manager on the times when the generator needed servicing. It is a very challenging time for Zambia but the hotel is still functioning well.

Friendly staff and excellent meals

Still remains my favorite hotel of choice when visiting Lusaka. Amazing staff and excellent breafast variety.

Convenient. Good staff service. Food: dinner is great; breakfast lacks fresh fruits (seriously!)

Initially there was a strong smell of bug spray in the hall but that improved.

Wednesday Meet & Greet, Evening Come together hosted by the hotel is a great idea,

Workers have an excellent Customer service.

Quiet

Still my favorite place to stay in Lusaka

Excellent staff. Friendly and helpful. Walking distance from national museum