総合評価とレビュー Sheraton Kampala Hotel

スタッフは対応が素晴らしいでした。建物自体は古いとは思いますがウガンダでこのホテルの敷地内は最高の空間です。

スタッフはみんな素晴らしい。旧バスタブのある部屋はドレンが外側にないので気をつけないと部屋に水がまわります。他はOKです。

シャワーをしたら水が部屋の方にまわってた。フロントに話し部屋を変えてもらったら今度はトイレの水が止まらない。仕方なく自分で修理をした。

The hotel is located in the center of Kampala and has comfortable rooms and beautiful gardens surrounding it.

まず最初に入った部屋の鍵が壊れており、鍵が閉められませんでした。 苦情をいい部屋を変えてもらいましたが、その対応も手際が悪く雑でした。 プールは池みたいで、近くにハゲコウが飛んでおり、レストランのパスタは茹ですぎてデュルデュルでした。 もう二度と行きません。

ウガンダに居るのを忘れさせてくれるくらいのサービスの良さ。ジムを利用したが、ジムのスタッフたちが何人かジムのテレビの前でサッカーを見ていたのが気になった。他にお客さんがいるのに、平気で椅子に座ってみていた。大晦日だったので、庭でコンサートをしており、騒音で眠れなかった。エアコンがもう少し、効くといい。

Very nice food keep it up

Staff were remarkable from check in to check out. My second time staying and I will always stay here when i come to Kampala. Generous of spirit and service. I felt welcomed and cared for the entire stay. Congrats!

The staff were very friendly and helpful.

Super nice hotel in Kampala. The breakfast buffet was amazing!

Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable

It is not my first time nor will it be my last time I stay

Wow factor from the entrance to the checkout . Everything and more in place for my comfort,logistics and applications. The upmarket aspect of this whole hotel was sublime ...the way the media handked the whole recreational area outside the hotel as well as using its backdrop to host such an amazing moment in Ugandan Blu3 reunion . This ambient vivacoius beautifully decorated hotel was perfect for my stay and would reach out to anyone wanting a hotel with a solid foundational flooring woth no ceiling ...."the benchmark has been set here."

Bad experience

exelente

My experience with the staff is excellent. They know their job and they are very friendly. So generally, my experience with the staff from the reception to the breakfast, gym etc was excellent. The only bad experience was the noise I experienced the first night, Saturday the 17th. There was a live band that played till a few minutes after 11pm and they stopped the live band but continued with other music until I called for my room to be changed that night but there was no room available. I complained in the morning that I was disturbed from sleeping. Barnabas in the reception apologised profusely and promised to relocate me to the other wing of the building which he did and I slept better on Sunday night. Otherwise I really do not have much to complain about but to say that I had a great experience.

The hotel is showing its age. The service here is great and I would definitely stay here again. The food service in the lobby restaurant takes too long for a quick lunch in between meetings. Not sure why it takes so long. The rooms are very clean and they have a nice size desk to work at. The bathrooms at least my room did not have any hooks for hanging things and no counter space.

It is a first time experience and I would recommend it to others. The Gym was fantastic and staff very nice.

Staff very friendly ad supportive!

great hotel staff, very flexible and friendly