快適なホテルだがスーパーやレストランは少し遠い

市内中心部へも徒歩圏内で便利なロケーションです。従業員もとても親切でフレンドリーで、とても気持ちよくサービスを受けることができました。チェックアウトが早くて朝食が取れなかったので、事前にランチボックスを用意してくれてとても感激しました。

目抜き通りから少し離れていて、静かに快適に過ごすことが出来ました。スタッフはみな親切・フレンドリーで、レストランも充実していました。建物は古い感じがしましたが、特に支障はありませんでした。お土産物屋さんなどがもっと充実するといいですね。

マセルにはあまりホテルがないため，仕方がないのかもしれませんが，コストパフォーマンスはよくありません。 ホテルの設備は古いです。冷蔵庫はありません。最低限の設備がある程度です。 また，スタッフの対応があまりよくありません。国民性かもしれませんが，笑顔がまったくありません。しかも，チェックアウトの前日に，翌日の空港へのシャトルサービスの予約をしたのに，当日になって，「聞いていない」「その時間にはシャトルサービスはない」と言われ，レセプションで30分以上，待たされることになりました。しかし，スタッフは悪びれる様子はなく，少し残念に感じました。 良いのは，立地です。市内の中心地にあるので，どこにでも行きやすく，ショッピングセンターが近くに2つあることも助かりました。

Probabably bad timing there were groups of guests who were making unbearable noise and were left to their noise inconviniencing other guests. The dinner buffet was great, breakfast great as well. Sitting area not so great. The rooms are set in more like a hostel feel style. The stuff was cool.

Good food. Good eating options. Good room and bathroom size. However, AC insufficient to cool the room. Also, bathroom door would not close!

Great hotel and good food!

It was a good stay. Comfortable, clean and good fresh food. The only thing they could improve on are plugs/ cellphone charging points in the room.

Stayed here on a short 3 day business trip to Lesotho. The staff were excellent. Welcoming, friendly and helpful. The hotel was clean, the beds were comfortable and the bathrooms looked to have been recently updated. It also looked as if the rooms had been recently updated with new floors, paint and lighting. The room furniture was a bit dated and worn and our room looked to have had some water damage as one part of the wall was pealing and cracking. The food in the restaurant was good and the dining room staff was great. We would recommend and stay here again.

The life guard for the pool left early on one day but we were provided with alternate services which was really great.

Clean, comfortable room with two double beds for just myself as a solo traveler; a beautiful pool area. Fantastic buffet dinners and breakfasts — these were the real highlight and the big sellers for me!!! Excellent, flavorful, fresh food!

Avani Lesotho Hotel and casino was a real pleasure during my week long stay. The restaurant never ceased to dissapoint with a superb buffet each evening and wonderful and changing variety for breakfast. Thanks to all the restaurant team, front desk and chambre maids.

Very friendly check-in at reception. All staff helpful and willing. Pleasant and quiet surroundings with view of garden.

Yleispuitteet jees. Täydellinen joustamattomuus huoneen luovutuksessa ilman mitään perusteluja tai pyyntöä lisämaksusta. Täysin poikkeuksellista. Sanon tämän 165 maata matkustaneena ja tänä vuonna yksin Afrikassa 27 maassa käyneenä.

Proximity to city center and friendly staff. Cleanliness and easy check in

It was neat and clean

Very friendly and helpful staff. my stay was short.

The service was really good all round

It is a beautiful renovated hotel & good breakfast

Initially there was a bit of a challenge as the aircons were not working and there was no hair dryers but once we enquired - we were moved to different rooms and were told that we needed to ask for the hair dryers on arrival - the turnaround time to resolve the query was excellent. The staff were both friendly and helpful.