総合評価とレビュー Sheraton Djibouti

ジブチという土地柄、安全な滞在が最優先。その意味では滞在価値は高い。簡単ではあるが、ホテルの敷地に入る車に対してセキュリティーチェックが行われている。朝ごはんもフランス文化圏ということもあっておいしい。ただし、職員の対応はとてもシェラトンとは思えない。おしゃべりしながらの作業も多く、予約した部屋（シングルベッド２つ）がきちんと確保されていない（クィーンベッド1つ）。申し出て新しい部屋に移ったら、部屋のタオルが使用済みで汚れていたりポットが前の宿泊客がつかったまま置かれてたりするなど、ずさんという感じ。Wi-Fiも時間帯によってはものすごく遅い。ロビーのカフェ兼バーでお昼にクラブハウスサンドイッチを注文したら、忙しそうなわけでもないのに1時間近くかかってようやく出てきた。とにかくせっつかないと物事が進まない。ジブチという土地柄もあるので一概に他の国・地域・ホテルと比較できないが、エンジョイできる滞在とは言えない。

周りには何もないですが、敷地内にプライベートビーチやプールもあり、快適です。 古くからあるホテルだと思うので、多少気になる点もありますが、全体的に設備も良く、綺麗で快適です。

ジブチというインフラ整備が不十分な土地柄を考慮すると、比較的整備され清潔な部屋を維持している。気温が ３０℃をこえるこの時期でも、ホテル内の室温は適温を維持しており、部屋は寒いくらいの状況で、快適でした。

スタッフの対応はおおむね良く、特に食事はおいしいが、部屋には昆虫や蚊はいなかったがロビーには多く存在、情勢から警備が厳しいとの印象があったが、ホテルスタッフの対応はとても丁寧、他国軍人が多く滞在していることで、逆に安心感を保持

Hotel was Ok, but nothing special around there. Also, shower is just water comeing out, so if hot water is availble, that would be more comfotable.

Nice view and the room is clean and comfortable. Staff are nice. The only draw is the laundry service, which is very expensive.

The facilities were decent, and service was pretty good. It's really just unclean, the pool was disgusting, and the room were not properly cleaned and the towels were not washed and smelt like old socks, got bug bites of unclear source in the room

It was the second time I stayed in this hotel. I keep the same impression as the first time. The staff is extremely nice and polite and eager to please you. The rooms are spacious, the food at the restaurant is good, and the pool is great. I have special thanks to give to Mr Mohamed Said, Mr Khadar, Mr Hassan and Miss Kadidja at the reception. At the restaurant, everybody is nice and helpful but I give very very special thanks to Djama, the best waiter I've ever had. I have to add I got a very bad experience with the receptionist Hasna whom I thought was not behaving professionally.

Overall, I highly recommend this hotel for your next travel adventure!”

Excellent séjour. Staff extrêmement sympathique et compétent. Je reviendrai.

Relaxing and enjoyable stay (4 nights) -staff were very friendly and kind. The room had everything we needed and clean/comfortable - great shower! Breakfast was really good and dinner had good veggie choices!

The food is below average and way too expensive. It took them 3 hrs to check me in. My ocean view room had zero ocean view. It was just trees and a large building outside my window. The room welcoming card had a complete stranger's name on it. Lastly, the shuttle that was suppose to pick us at the airport did not.

Outstanding hospitality service.

Unique thing about the Sheraton is it location by the water

Very clean and safe, loved the bar and staff.

I am thoroughly disappointed in my stay at the Sheraton. I paid for a suite & was put into their most basic room upon check in. Whenever I went back downstairs and informed the front desk of their error. I was lied to and told my actual room would be ready within 10 mins. I sat and waited for almost 3 HOURS before I was put into a different room. Whenever I would ask periodically if my room was ready, they would say “10 more minutes sir”. Their excuse was that the room was not clean yet. After almost 3 hours it was around 9:30PM when the front desk agent took me to my room. This room STILL was not the room I paid for. I even showed him the reservation where it said I would have a patio. He told me “sorry sir”. I didn’t even feel like arguing at this point because I was tired & wanted to go to sleep. As a Marriott gold member, this is truly unacceptable. Throughout my stay, I would be awaken at random times due to random hammering and construction taking place near my room. I was NOT warned about this and I even called to complain and nothing was done about it. I was told “Sorry sir”. I only stayed at this hotel because there was a music festival going on that was advertised for 2 days. When I arrived at the hotel, the festival had been modified to only 1 day. The staff informed me that it would be from 6:00PM to 2:00AM. The festival did not start until almost 11:00PM and the music ended around 1:15AM. Truly one of the WORST stays I've ever had. I ended up checking out early

Gutes Preis/Leistungsverhältnis für Djibouti

Un grand merci à l’équipe sur place , les employés sont toujours souriant et professionnel . Je recommande

Great people all around , no complaints, thank u I had a pleasant stay

Amazing hotel. I would defiantly stay there on my future trips.