冷蔵庫に鍵がかかって使えなかった

ベランダのガラス戸のロックが壊れていた。隣室とは距離があったので侵入されるリスクは小さいと思ったが、それにしてもガラス戸のロックくらいはちゃんとしていて欲しい。わずか2泊だったこともあり、ホテルには通告しなかった。湯沸かし器や、パソコン電源コンセントが冷蔵庫の裏に隠れており、差し込むのに大変苦労した。デスクでPC作業を行う人も多いと思われるので、コンセント程度は簡単な場所に用意されるべきである。また、朝食の質が低い。果物は甘くなく、ヨーグルトはまろやかでなく、デーツ、レーズンなど、ドライフルーツもおいていない。

セキュリティもしっかりしていて、便利で客室数も多かったです。 ロビーではエチオピアのコーヒーセレモニーも楽しめます。（有料） NHKも見れましたし、ジムの設備が充実していて良かったです。

Staff very polite, amiable and accommodative. Guest Relations Manager Tsion was very friendly helpful and great assistance.

Very nice

Yes

The cleaning needs to be improved, and all room supplies should be refilled. The bed sheets need to be checked and cleaned if necessary. Apart from that, it’s quite interesting to stay here. It’s neat, convenient, and has good amenities.

there was a serious plumbing problem. the hotel needs renovations badly the window panels are so thin that the noise from the street makes it impossible to sleep. "spa" hotel does not offer standard amenities like hair conditioner.

Very good service

I’ve been staying at the Capital hotel for 8 years now when I travel to Addis. Always enjoyed my stay.

Everything was very good, and I'm very pleased with the services of the staff on their professionalism and courtesy.

Room needs to be renewed but The breakfast is amazing

Great staff and convenient. It will be great to have coffee as part of the complimentary package in the rooms .

ALL STAFF WERE VERY KIND AND HELPFUL. WHEN I WAS IN KNEE PAIN, THEY WERE SO GOOD TO HELP ME TO MY ROOM, BRING MY BREAKFAST TO MY ROOM, A WHEELCHAIR AND TRANSPORT TO MY DOCTOR. GREAT JOB!!

Very comfortable.

Very good staff

Amazing place to stay will recommend and go back again

THE PRICE FOR WHAT YOU GET CAN'T BE BEAT, EVERTHING WAS MORE THAN EXPECTED ...

The hotel staff are excellent and location is perfect for me. The pool area was being re constructed so could not use which was disappointing

Five Star Hotel with no TV. The location is good and the staffs are friendly.