冷蔵庫に鍵がかかって使えなかった

ベランダのガラス戸のロックが壊れていた。隣室とは距離があったので侵入されるリスクは小さいと思ったが、それにしてもガラス戸のロックくらいはちゃんとしていて欲しい。わずか2泊だったこともあり、ホテルには通告しなかった。湯沸かし器や、パソコン電源コンセントが冷蔵庫の裏に隠れており、差し込むのに大変苦労した。デスクでPC作業を行う人も多いと思われるので、コンセント程度は簡単な場所に用意されるべきである。また、朝食の質が低い。果物は甘くなく、ヨーグルトはまろやかでなく、デーツ、レーズンなど、ドライフルーツもおいていない。

セキュリティもしっかりしていて、便利で客室数も多かったです。 ロビーではエチオピアのコーヒーセレモニーも楽しめます。（有料） NHKも見れましたし、ジムの設備が充実していて良かったです。

Very helpful staff in most areas. The mezzanine bar staff were particularly good

I was extremely impressed by this 5 star hotel. The room always clean and the staff were always very! Very! helpful. I enjoyed the SPA and the Gym that the hotel offer. I was using the Spa and the Gym regularly on a daily bases. The hotel also provides a professional massage service, as well as hair cut service and manure cure and pedicure services. Finally, I will use this hotel again and will refer it to friends and family.

Thankful

good place with very good stuff but the furniture old + no super market & restaurants near hotel

Fruendly staff and service, great facilities, shuttle bus, room quality and value for money. My only gripe was very slow WiFi.

I was impressed by the staff. The amenities the views. The staff was so helpful it felt like home. I mean all the staff. I’m so impressed

Don’t hesitate to book your stay if you’re coming to Addis. I’ve been here many times and the staff is welcoming and friendly.

Clean and nice room. Nice people

Vlean room, staff is amazing, everyone was curious. Everything was perfect. Will definitely stay there again and I am puting out good words.

Staff very polite, amiable and accommodative. Guest Relations Manager Tsion was very friendly helpful and great assistance.

Very nice

Yes

The cleaning needs to be improved, and all room supplies should be refilled. The bed sheets need to be checked and cleaned if necessary. Apart from that, it’s quite interesting to stay here. It’s neat, convenient, and has good amenities.

there was a serious plumbing problem. the hotel needs renovations badly the window panels are so thin that the noise from the street makes it impossible to sleep. "spa" hotel does not offer standard amenities like hair conditioner.

Very good service

I’ve been staying at the Capital hotel for 8 years now when I travel to Addis. Always enjoyed my stay.

Everything was very good, and I'm very pleased with the services of the staff on their professionalism and courtesy.